Project Manager, Parking Lot Solutions

Pleasant Valley Corporation•Medina, OH

27d•Onsite

About The Position

Pleasant Valley Corporation, a leader in Commercial Construction and Facility Management since 1976, is seeking a Project Manager for their Parking Lot Solutions division. This role is crucial for managing multiple projects from start to finish, ensuring effective project management, proactive communication, and top-tier workmanship. The Project Manager will be the main point of contact for clients, collaborating with account representatives throughout the project lifecycle.

Requirements

Background in Parking lots, Asphalt/Concrete, Estimating, or Engineering is required.
One to three years of related experience required with a Bachelor of Business Administration degree preferred OR three to five years of related experience with no degree.
At least one year of experience in resolving client issues within a commercial facilities or property management organization.
Demonstrated success in a telephone-based customer service role.
Strong computer skills, including experience with CRM software, data entry, scheduling, and reporting.

Nice To Haves

Project Management Professional (PMP) certification preferred.

Responsibilities

Promptly respond to client maintenance requests, assess concerns, and follow established procedures to resolve issues through the work order life cycle.
Create work orders, solicit bids, assign service agreements, and manage subcontractors and vendors to address maintenance problems, ensuring quality service delivery.
Manage multiple projects simultaneously, overseeing an average of 10 to 17 work orders per week, and ensure timely completion while maintaining high standards of performance.
Maintain continuous communication with vendors, document progress, and ensure customer satisfaction, using the PVC Connect system and Customer Portal.
Follow company guidelines for operating procedures, monitor vendor performance, and manage escalated work orders to meet project timelines and quality standards.