Project Manager - Ops Lead

Cushman & Wakefield•Costa Mesa, CA

7d•Remote

About The Position

The Operations Lead Project Manager is responsible for overseeing a team of Operations Assistant Project Managers who are responsible for project implementation and execution through completion of project closeout. This position will lead a team that is responsible for assisting project execution as well as partnering with the PDS COE and Leadership in the establishment and refinement of best practices of standards and excellence. Within Operations, your main focus will be collaboration with the COE, regional and program leads to ensure project support needs are being met. The Operations Lead will monitor for project process adherence through report analysis, internal audits, driving client satisfaction with teamwork and relationship development. The Operations Lead is a proactive and forward thinker, seeking to understand the needs perspectives and motivations of clients driving our processes.

Requirements

Highly organized with strong analytical skills.
Ability to work both independently and as part of a team.
Detail oriented with excellent written and verbal communication skills.
(3+) years of relevant experience, related to project or construction management
(2+) years of supervisory experience in a project management capacity especially experience in leading, motivating, and developing employees.
Experience managing remote team members.
Demonstrate proficiency in the use and application of project management technology tools and be comfortable training technology with process to others.

Nice To Haves

RETAIL OR BANKING construction management experience PREFERRED.

Responsibilities

Management of assigned team of direct reports including: hiring, onboarding & offboarding
Coaching/mentoring/leading individual DR’s to achieve expected performance levels which involves understanding career advancement steps, processes & requirements – engaging business partners to support
Performance management activities - Performance Plan, Mid-year, Year End, Dev. Plans
Ensure completion of all required training (CW & client)
Ensuring prompt response by team members to Leadership, COE or Governance requests
Acting as a critical team “control point” – escalating appropriate needs and issues to higher levels of management or delivering messaging down through their portion of the organization
Lead or assist with change management efforts impacting team and/or organization.
Managing DR vacation, leave and required coverage.
Establishing and maintaining healthy team behaviors - Team building, collaboration & growth
KPI performance for assigned team (collective)
Supervision of End to End execution & delivery of projects for assigned team (assignment to completion)
Knowledge of status/risk/challenges for projects managed by DR’s & manage escalations
Clear understanding of project critical path to enable coaching of APM
Data quality and review of metrics
Engagement in initiatives or driving innovation
Lessons learned capture & dissemination with team
Liaison and escalation point for client vendors or internal providers