Project Manager - Operations Support Services

TX-HHSC-DSHS-DFPS • Austin, TX

12d • $5,425 - $8,886 • Onsite

About The Position

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. This position leads complex projects that strengthen DFPS’ Operations Support Services division, driving operational excellence. The Operations Support Services division is responsible for the day-to-day facility operations of state office, the management of space utilization across the state, and asset tracking/reporting for DFPS. This position performs advanced project management work, coordinating planning, execution, and monitoring of initiatives across multiple stakeholders and levels of completion within the scope of Operations Support Services. This role plays a critical part in ensuring projects of the Operations Support Services teams are aligned with agency priorities and delivered efficiently, on time, and within scope. Reporting directly to the Operations Support Services director, this position collaborates with leadership, subject matter experts, and external partners to manage schedules, resources, risks, and communications. Working under general supervision, this role uses strong analytical skills, sound judgment, and initiative to guide project outcomes, improve operational processes, and support mission-driven results while maintaining compliance with applicable standards and requirements. This is a non-IT Project Manager position.

Requirements

• Ability to maintain the security and integrity of the infrastructure per Governor Abbott Executive Order GA-48.
• Knowledge of project management principles, methodologies, and best practices across varying levels of complexity.
• Knowledge of applicable local, state, and federal laws, regulations, and compliance requirements related to program and project activities.
• Knowledge of budget management principles, practices, and procedures.
• Skill in managing multiple projects, monitoring performance, and adapting to changing priorities.
• Skill in communication, facilitation, negotiation, and stakeholder engagement.
• Ability to analyze complex information, identify risks, and develop effective solutions.
• Ability to develop reports, dashboards, and presentations to support decision-making.
• Bachelor's degree from an accredited college or university. Documented project management experience and education may be substituted on a year for year basis.
• Experience managing projects, business processes, or process improvement initiatives that include leading projects from initiation through completion, such as developing plans, managing schedules and budgets, coordinating cross‑functional teams, resolving issues, and reporting status to stakeholders.
• Experience leading cross-division, intra-agency efforts, fostering collaboration among diverse partners/stakeholders.
• Experience developing reports, analyzing data, and making data-driven recommendations.
• Located at DFPS’ State Office, 4900 N. Lamar Blvd. in Austin, Texas. No other locations will be considered.
• This is an in-office position, not telework.
• Applicants selected for hire must pass a background check and if applicable a driver’s record check.
• State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
• As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
• DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US.

Nice To Haves

• Experience in state government, DFPS preferred.
• Experience in preparing executive-level communications and presentations.
• Experience with budget, contracts, or operational management.
• Certified Texas Contract Manager (CTCM).
• Project management certification (PMP, CAPM, Lean Six Sigma).

Responsibilities

• Manages full project life cycle activities using established project management methodologies. Leads planning, execution, monitoring, and closeout to ensure alignment with agency objectives and successful delivery across Operations Support Services.
• Develops and manages project budgets, schedules, and resource plans. Coordinates with finance and procurement to track expenditures, forecast costs, and ensure projects remain within approved financial parameters.
• Plans and facilitates effective project meetings and communications. Prepares materials, leads discussions with stakeholders, and ensures decisions, action items, and timelines are clearly documented and executed.
• Monitors project performance, risks, and cost variances. Identifies issues, analyzes trends, and works with leadership to implement corrective actions that keep projects on schedule and aligned with expectations.
• Coordinates with internal teams, external agencies, and vendors. Serves as a liaison to ensure collaboration, compliance, and alignment across all parties involved in project delivery.
• Performs related work as assigned.

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members
• Retirement plans with lifetime monthly payments after five years of state service
• Options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave
• Optional dental, vision, and life insurance
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment
• Public Service Loan Forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level