Project Manager, Operational Delivery

Midwest Tape•Holland, OH

7h•$80,000 - $95,000•Hybrid

About The Position

Midwest Tape, a company with a rich history starting from a family-owned video rental store in 1989, has evolved into a leading partner for libraries across North America, New Zealand, and Australia. They are dedicated to helping libraries thrive by providing innovative products and equitable access to content. Their offerings include physical media such as audiobooks, DVDs, and CDs, as well as their digital platform, Hoopla Digital. Hoopla, accessible via iOS, Android, and desktop, leverages decades of media expertise with modern technology to offer a comprehensive experience for libraries and their patrons. Midwest Tape's mission, which remains consistent since its inception, is to support libraries with solutions that make a difference, recognizing that strong libraries contribute to healthy communities.

Requirements

Knowledge of project and portfolio management practices, delivery governance, and cross-functional planning.
Strong ability to organize work, manage dependencies, and maintain visibility across multiple initiatives.
Effective communication and facilitation skills, with the ability to align stakeholders and drive clear next steps.
Ability to identify risks, remove barriers, and support decisions that improve delivery flow and execution quality.
Experience with standard work, process improvement, and practical methods for increasing consistency and predictability.
Proficiency with reporting, presentation, and work management tools used to communicate status, priorities, and outcomes.
Must live in the following states to be considered: Ohio, Michigan, Indiana, Illinois, Tennessee, Texas, Colorado, Montana, Rhode Island, Florida, Massachusetts, Nevada.
Must have authorization to work in the U.S. without current or future sponsorship.

Nice To Haves

Familiarity with tools such as MS Project, Tableau, PowerBI, Jira or similar are preferred.

Responsibilities

Help design, implement, and continuously improve the operating model, standards, and governance routines that support effective delivery across cross-functional initiatives.
Support continuous improvement by identifying systemic bottlenecks, standardizing ways of working, and helping teams adopt practical, sustainable process improvements.
Lead complex initiatives from intake and planning through execution and follow-through, ensuring scope, timelines, dependencies, and risks are visible and actively managed.
Facilitate alignment across stakeholders, Product Development, and Product Management teams by clarifying objectives, surfacing tradeoffs, and driving decisions needed to keep work moving.
Establish and maintain clear reporting, dashboards, and communication mechanisms that provide visibility into project health, priorities, blockers, and strategic alignment.
Follow all policies and procedures.
Perform all other functions as required, including any work assignments relating to the efficient flow of work within Midwest Tape.