Project Manager - National Accounts

Cook Solutions GroupPortland, OR
1d$95,000 - $105,000Hybrid

About The Position

Cook Solutions Group is hiring a Project Manager to join our National Accounts Team! Pay: $95K - $105K DOE + quarterly bonus Location: Preferably located near a CSG Center to work a Hybrid Schedule. Summary The Project Manager is responsible for managing security and ATM installation projects from start to finish. This role works closely with our customer's team, internal project managers, senior leadership, and installation technicians to ensure projects are delivered on time, within scope, and under budget. The Project Manager serves as the primary point of coordination throughout the installation lifecycle and ensures clear communication, accurate reporting, and high customer satisfaction.

Requirements

  • High School Diploma or GED required.
  • Three to five years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

  • Experience in project management, installation coordination, construction, security systems, or banking environments preferred.

Responsibilities

  • Installation & Project Management
  • Schedule all installations and communicate schedules to employees, customers, project managers, and general managers.
  • Coordinate with lead installation technicians to integrate electronic, hard-iron, and ATM construction activities into a master project calendar.
  • Track and manage all projects to completion using Microsoft Dynamics 365, Cook Command Center, and other project management tools.
  • Participate in all internal and external project calls and coordination meetings.
  • Provide installation budgets, scope of work, and project details to lead installation technicians for upcoming installs.
  • Monitor projects to ensure installations remain within approved budgets.
  • Coordinate and manage change orders with customers, technicians, and senior management.
  • Manage installations end-to-end, including quote review, scheduling, execution, budget compliance, and close-out.
  • Ensure all completed installations include a valid installation completion form prior to invoicing.
  • Review completed work for accurate invoicing and provide a final wrap-up folder to the customer.
  • Lead and attend customer meetings as required.
  • Proactively communicate schedule changes to customers and maintain accurate internal calendars.
  • Support and project manage other projects as time permits.
  • Perform other related duties as assigned.
  • Management & Administrative Responsibilities
  • Provide weekly installation and service schedules and status reports to the VP of National Accounts and the President.
  • Assist with interviewing and evaluating potential candidates for employment.
  • Review weekly over/under billing and Work-In-Progress (WIP) reports.
  • Coordinate with service dispatch regarding high-cost calls that remain unbilled.
  • Review job probability detail reports weekly and reconcile with warehouse inventory.
  • Perform other related duties as assigned.
  • Supervisory Responsibilities
  • Manages non-supervisory employees in accordance with company policies and applicable laws.
  • Responsibilities include interviewing, hiring, training, planning and assigning work, performance evaluations, rewards and discipline, and resolving employee concerns.

Benefits

  • Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life.
  • CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents.
  • Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!
  • We know our employees are what make our business succeed.
  • Thats why weve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention.
  • We strive to provide the best, most equitable and cost-effective benefits for employees.
  • New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.
  • Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.
  • Equal Opportunity Cook Solutions Group is committed to equal employment opportunity.
  • We will not discriminate against employees or applicants for employment on any legally recognized basis [protected class] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
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