Project Manager – Migration

The PMO Squad•Scottsdale, AZ

6d•$65 - $75

About The Position

You'll join a fast-moving technology team supporting a large-scale client migration - guiding approximately 300 existing clients from a legacy platform (nearly 20 years in place) to a modern, AI-enabled system over a 7-month engagement. This is a high-volume, client-facing role where your organization, communication, and change management skills will directly determine whether clients land successfully on the new platform.

Requirements

7+ years of project management experience
Proven experience managing SaaS implementations, client migrations, or technology transformation projects
Strong client-facing communication skills - comfortable working with client PMs, stakeholders, and occasional C-suite contacts
Exceptional organizational skills with the ability to manage several active client projects concurrently
Executive presence and confidence presenting updates to internal leadership
Ability to operate in a fast-moving environment where priorities shift
Comfortable identifying issues, making real-time adjustments, and keeping projects moving forward
Experience supporting change management, client adoption, training, or enablement

Nice To Haves

Prior SaaS industry experience
Experience migrating clients from legacy systems to new platforms
Familiarity with Monday.com, Jira, Confluence, Zendesk, or Microsoft Office
Experience supporting technology adoption or platform training
Experience working with distributed clients across multiple U.S. time zones

Responsibilities

Manage multiple client migration projects simultaneously from kickoff through post-migration support
Serve as the primary point of contact for clients throughout their migration journey
Understand each client's unique workflows, concerns, and priorities to tailor your approach
Support clients through approximately 30 days of post-migration transition and adoption
Partner with internal implementation, engineering, product, and customer experience teams to keep migrations on track
Communicate project status, risks, timelines, and issues to leadership on a regular cadence
Help clients learn and adopt the new platform, including AI-enabled features and modernized workflows
Identify gaps or issues during migration and drive practical, timely solutions
Maintain organized project documentation, timelines, and client-specific status updates
Support change management efforts that help clients move confidently off the legacy system