Kinetic Project Manager I/II - MDU Fiber Delivery

Uniti•Baldwin, GA

1d•Hybrid

About The Position

The Project Manager - MDU Fiber Delivery is responsible for managing the end-to-end delivery of fiber services for Multi-Dwelling Unit (MDU) projects from post-sale handoff through service activation and closeout. This role is accountable for coordinating cross-functional activities, tracking milestones, managing risks and dependencies, and ensuring projects are delivered on time, within budget, and in alignment with company quality standards. This position plays a key role in supporting Uniti’s growth in the MDU vertical by driving disciplined execution, improving delivery consistency, and helping create a scalable, repeatable model for fiber deployment. The Project Manager partners closely with Sales, Engineering, Construction, Operations, Service Delivery, contractors, and property stakeholders to support successful customer outcomes.

Requirements

Degree or certification in Business, Operations, Project Management, Engineering, or a related field, or equivalent relevant experience
Experience in project coordination, project management, service delivery, telecommunications, operations, or a related business environment
Experience working across teams or functions to coordinate work, manage timelines, and drive execution
Working knowledge of project planning, milestone tracking, risk management, and status reporting
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills
Ability to work effectively with internal teams, external partners, and stakeholders across multiple levels of the organization
College degree and 4-6 years professional level experience with 1-3 years supervisory experience; or 8+ years professional level related experience with 1-3 years supervisory experience; or an equivalent combination of education and professional level related experience required

Nice To Haves

Experience in fiber delivery, broadband deployment, telecommunications, or field operations.
Experience supporting MDU, construction, infrastructure, or service delivery projects.
Experience working with contractors, vendors, property managers, or other external partners.
Familiarity with delivery performance metrics and process improvement.
Project management certification or training is a plus.

Responsibilities

Manage assigned MDU fiber delivery projects from sales handoff through activation and project closeout
Develop and maintain project plans, timelines, milestones, and status reporting for active projects
Coordinate with MDU Sales, Engineering, Construction, Operations, Service Delivery, and external partners to support execution
Track and manage project scope, risks, dependencies, constraints, and action items throughout the delivery lifecycle
Ensure project activities remain aligned to committed timelines, approved budgets, and quality expectations
Proactively identify and escalate issues that may impact delivery, customer commitments, or activation dates
Facilitate cross-functional communication and accountability to remove blockers and maintain project momentum
Monitor project progress and maintain accurate documentation of status, milestones, and key decisions
Support service readiness and activation planning to ensure successful customer turn-up
Partner with contractors, property managers, and other third parties to coordinate access, approvals, and delivery requirements
Contribute to continuous improvement efforts by identifying process gaps, recurring issues, and opportunities to improve delivery performance
Support reporting on key operational metrics such as on-time delivery, milestone adherence, activation interval, and held order trends