Project Manager - Make Ready Design

Sigma Technologies • Perrysburg, OH

2d • Remote

About The Position

The Project Manager manages small to large-scale complex projects from project initiation to project close-out. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure proper communication, accurate and on-time reporting, and management of the schedule. The Project Manager is also responsible for maintaining and growing their client(s) accounts. This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH, for an initial 2-week in-person paid orientation and training period. This is not an Information Technology (IT) position.

Requirements

• H.S. Diploma or equivalent is required.
• 5+ years of relevant industry experience.
• 3+ years of Project Management experience.
• Proven experience in project management, with a track record of successfully delivering projects on time and on budget.
• Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities.
• Must be results-driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth.
• Demonstrated level of understanding of commonly used project management concepts, practices, and procedures.
• Adaptability and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Available during the “core” work hours of 8:00 a.m. to 5:00 p.m. during the week.
• Willing and able to travel regularly (20%-30%), which will include overnight travel.
• Dependable transportation, a valid driver’s license, and insurance.
• Able to pass a background check/drug test/driving record check.
• Authorized to work in the United States.

Nice To Haves

• An Associate's or Bachelor's degree is preferred, but not required.
• Project management certification preferred.
• Management may consider other education and/or work experience to be acceptable for appointment to this position.

Responsibilities

• Serve as a mentor and coach to assistant project managers, offering guidance and support.
• Establish, track, and control project cost, scope, schedule, and budget to deliver assigned projects in accordance with contractual agreement.
• Creation of Proposals. Lead kickoff meetings and discovery calls. Works with the Project Engineer on scope, schedule, and budget.
• Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance.
• Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects.
• Provide project cost forecasting over the life of the project or program.
• Collaborate with internal teams to ensure the successful delivery of products/services.
• Prepare project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager.
• Monitor and report on key metrics, customer satisfaction, and performance against objectives.
• Maintain accurate records of client interactions, agreements, and sales activities in the CRM system.
• Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations.
• Document lessons learned and share best practices with the organization.
• Develop and manage project budgets, tracking expenses and ensuring financial goals are met.
• Project invoicing.
• Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.
• Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
• Maintain clear and consistent communication with all project stakeholders. Provide regular project updates to management and team members.
• Lead project update calls and in-person meetings with external clients throughout the project life cycle.
• Monitor and manage expectations of communication between staff and external clients.
• Build and nurture client relationships, understanding their needs and business objectives.
• Build an understanding of the customer's organizational structure and decision-making process.
• Serve as a primary point of contact for assigned clients, addressing inquiries and providing exceptional service.
• Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues.
• Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers.
• Prepare and deliver presentations, proposals, and sales materials to clients as needed.
• Stay informed about industry trends and developments to provide value to clients.
• Contribute towards and execute on the strategic plan to target new business opportunities.
• Other duties as assigned.

Benefits

• Paid orientation and training period

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED