Project Manager, Learning and Development

MSX International•Irvine, CA

About The Position

We are looking for a seasoned project manager to join our team in a highly dynamic role! In this role you will support the creation of educational content, including but not limited to video, eLearning, instructor-led, etc. for our automotive clients. The ideal candidate has significant experience in planning, executing, and overseeing projects to ensure they are completed in a timely fashion and within scope and budget, while proactively communicating with senior management, project team members, and the client to meet customer and company expectations.

Requirements

Bachelor’s degree or equivalent work experience
Minimum 5-7 years managing projects, including monitoring project scope and budget, creating schedules, managing resources, and client communications
Experience managing learning and development projects from start to finish and across multiple formats (web-based, video and instructor-led)
Ability to thrive in a fast-paced environment with aggressive deadlines and frequent change
Ability to problem solve
Strong organizational skills and success managing multiple projects simultaneously
Personal emphasis on extreme attention to detail
Exceptional written and verbal communication skills
Proven client relationship management skills
Strong work ethic
Positive, enthusiastic, “can do” attitude
Track-record of taking initiative and being a problem-solver
Experience using project management and collaboration tools such as MS Project, MS Teams, Monday.com, etc.

Nice To Haves

Experience in the automotive industry a plus
Interest in learning new technology and integrating tools into workflow

Responsibilities

Project Management Develop and manage multiple projects simultaneously, consistently delivering the highest quality solutions
Demonstrate understanding of the business objectives related to each project
Proactively bring solutions to clients and company leadership
Develop detailed proposals, statements of work, budgets, and timelines
Assume ownership of all aspects of project development and delivery, including quality, timing, budget, and client satisfaction
Develop and communicate detailed project plans to adhere to timelines
Resolve resourcing constraints or conflicts by collaborating with team members
Escalate visibility to issues; offer solutions and guide challenges to resolution
Oversee project spend, forecasting, and other project-specific financials
Maintain routine communications (written and verbal) with senior management and clients concerning all aspects of your projects
Take initiative to identify and communicate process improvement opportunities
Lead client and internal discussions related to your projects
Project Team Management Establish rapport with assigned project team(s) and key stakeholders
Align internal delivery schedules and processes to deliver on client’s vision
Clearly and consistently communicate project status to MSX Production Lead
Interface with project team members and suppliers, often dispersed geographically
Assume responsibility for your content development projects, providing clear direction to and supervision of instructional designers and production personnel.
Remain accountable for product quality and final client delivery
Manage Assistant Project Manager
Client Management Establish rapport and build relationships with key client stakeholders
Conduct kick-off meetings for each project, leading client discussions on scope definition and project details
Set and maintain clear client expectations
Manage all client communications, including weekly status and presentations
Attend onsite meetings at client location when possible
Support business development (discovery, estimates, proposals) as required
Collect feedback and data to support a continuous improvement process