RQ11148 - Project Manager/Leader - Senior

Maarut•Toronto, ON

About The Position

This role involves providing project management for various high-profile projects within the branch. The Project Manager/Leader will ensure project deliverables meet clients’ business requirements on time, scope, and budget, with a focus on cost-effectiveness, efficiencies, and compliance with OPS project management methodologies and frameworks. The position requires interaction with senior staff within the ministry and with external partners, managing those relationships. Key responsibilities include leading organizational development, strategy development, business planning, and ministry funding requests. The role also involves gathering and developing requirements to create and maintain detailed project schedules, identifying team members, clarifying roles, setting expectations, and resolving conflicts. Developing and managing complex project budgets, ensuring fiscal control and accountability, and using ministry project management tools are also crucial. The role requires participation in team meetings, creating and updating Integrated Project Management Plans (IPPs), performing schedule reviews, managing project progress, and reporting on slippage. Creating project status and progress reports for executives and stakeholders, identifying and managing issues and risks, and preparing business transformation and adoption plans are essential. The position also involves creating knowledge transfer documentation, establishing and participating in steering committees and stakeholder forums, and providing project/program/portfolio reporting. The role requires promoting OPS I&IT standards and best practices, and adhering to OPS Unified I&IT Project Methodology and e-Health Ontario Gating process. A demonstrated team player with a track record for meeting deadlines is expected.

Requirements

Over 10+ years of project management experience leading and planning complex, mission critical projects or initiatives involving business transformation, and design, development, implementation, and integration of IT solutions and services including web-based applications, Cloud-based services, and API’s.
Over 10+ years of experience with the Software Development Life Cycle following Waterfall, DevOps, Agile or Iterative methodologies and practices.
Working with business analysts and system designers to define project scope, and design and translate the business requirements and functional specifications into an application design appropriate to meet the business and operational/IT needs
Leading a team of business analysts, designers, developers & testers, and working with cross-functional teams
Overseeing the development of agreed-to IT solutions and implementation of those solutions, including design, test, installation and monitoring of the new systems and services.
Gathering and developing requirements in order to create and maintain a detailed project schedule, timelines, resource and integrated plan
Acting as the senior business/technical expert, coordinating all aspects of a specific deliverable including the oversight of team members where appropriate
Applying business process transformation and re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches
Identifying, articulating and prioritizing issues and risks at senior executive levels and recommending mitigation strategies for decision makers
Establishing and participating in working groups and stakeholder forums
Developing detailed project management documentation
Identifying conflicts and communicating deliverable conflicts or issues to the engagement lead or client manager
Proactively identifying, managing and working with relevant parties on risk mitigation strategies to ensure commitments and deliverables are completed as per approvals and stakeholder expectations
Anticipating and resolving problems to ensure that the deliverables are completed, on time and within budget, to the highest quality, meeting or exceeding expectations
Identifying and resolving project conflicts related to resources, schedules, cost etc.
Developing and/or supporting the development of training and communications material in support of large system implementation
Developing, preparing reports and presentations, including options, recommendations, implementation plans, designs, strategies and change-management options
Developing, maintaining and regularly completing any reporting or dashboard tools required by project sponsors/clients
Presenting solutions in written or oral reports, preparing documentation and presenting progress reports to clients
Providing project, program, and/or portfolio reporting to multi-stakeholders at management levels
Using appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects - concept, definition, planning, implementation and close-out
Building positive relationships by developing an understanding of business and deliverable needs
Developing mechanisms, frameworks, processes and procedures for implementing the deliverables as it relates to the project
Working with teams to apply the best practices in definition and design of application software, hardware and network requirements
Deployment to meet the functional and non-functional requirements, adhering to GO-ITS and Digital Health standards and internal branch standards and in some cases proposing amendments to those standards.
10+ years knowledge and experience with designing, implementing and integrating web-based applications and/or cloud-based micro-services and solutions using full stack Java-based, and/or Microsoft .Net technologies.
7+ years of experience with Agile project management and development practices (Scrum Master certified preferred); managing the backlog, sprint planning, velocity tracking, Agile testing, retrospects, etc.
Familiar with a wide range of methods, techniques and tools for business architecture such as, but not limited to: business functional modeling, service lifecycle modeling, business event modeling, business process mapping, business process re-engineering;
Demonstrated experience with JAD sessions and in working with stakeholders to identify their business needs, and translate them into concise and complete requirements; creating and managing the requirements as User Stories, Epics, Story Maps, etc.
Knowledge and understanding of Information Management principles, concepts, policies and practices
Experience with integrated change control process
Experience with project management software such as MS Project, Planview, Jira, or Microsoft DevOps Azure.
Experience with the implementation of web applications and services using cloud technology such as MS Azure, OpenShift, Kubernetes, Docker; and web application servers such as Solaris, Red Hat, IBM WAS 8.0+, IBM Cloud Pak.
Experience in applying business process transformation and re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches
Experience with Digital Health Standards, including HL7 FHIR.
7+ years of experience working with federal/provincial/broader public-sector healthcare providers
Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices
In-depth knowledge of industry standard such as Project Management Institute (PMI) and Public Sector I&IT project management methodologies.
Knowledge and experience with Public Sector/e-Health Ontario related projects
Knowledge and understanding of Ministry policy and IT project approval processes and requirements
Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture and Public Sector Gating process, and Public Sector Standard Systems Development Methodologies
Experience with the delivery of large complex IT Health-related projects, and public-facing services
Demonstrated experience with GO-ITS Digital Health standards, and internal branch standards.
Knowledge of Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) and it’s municipal equivalent the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Personal Health Information Protection Act (PHIPA) and their respective regulations.
Demonstrated strong leadership, collaboration and people management skills
Exceptional analytical, problem solving and decision-making skills
Demonstrated strong interpersonal, verbal and written communication, and presentation skills
Proven troubleshooting and critical thinking experience
Demonstrated ability to apply strong listening skills to facilitate issue resolution
Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships
Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome
Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
Over 10+ years of project management experience leading and planning complex, mission critical projects or initiatives involving business transformation, and design, development, implementation, and integration of IT solutions and services including web-based applications, Cloud-based services, and API’s.
10+ years knowledge and experience with designing, implementing and integrating web-based applications and/or cloud-based micro-services and solutions using full stack Java-based, and/or Microsoft .Net technologies.
7+ years of experience with Agile project management and development practices (Scrum Master certified preferred); managing the backlog, sprint planning, velocity tracking, Agile testing, retrospects, etc.
Experience with project management software such as MS Project, Planview, Jira, or Microsoft DevOps Azure.
Experience with the implementation of web applications and services using cloud technology such as MS Azure, OpenShift, Kubernetes, Docker; and web application servers such as Solaris, Red Hat, IBM WAS 8.0+, IBM Cloud Pak.

Nice To Haves

Project Management Professional (PMP) Designation is desired.
Scrum Master certified preferred

Responsibilities

Provide project management for various high-profile projects within the branch
Ensure project deliverables meet clients’ business requirements on time, scope and budget, with a focus on cost-effectiveness, efficiencies and compliance with OPS project management methodologies and frameworks
Interact with senior staff within the ministry and with external partners and manage relationships
Lead organizational development, strategy development, business planning, and ministry funding requests.
Gather and develop requirements to create and maintain a detailed project schedule and/or integrated plan
Identify team members in various disciplines, clarify roles and responsibilities, and set task/ deliverable/performance expectations for resources that are both OPS unionized employees, as well as Fee for Service (FFS) consultants
Resolve resourcing and inter-personal conflicts, negotiate changes to resourcing, ensure knowledge is shared among team members so that project objectives and deliverables are met
Develop complex project budgets based on multiple funding channels and cross-ministry dependencies
Effectively manage large project budgets and ensure a high level of fiscal control and accountability including estimates, forecasts and reconciliation/confirmation of actuals
Use ministry project management tools for recording and reporting project/program data
Participate in team meetings
Create/update Integrated Project Management Plan (IPP), adjust and update IPP as per change requests
Perform reviews of schedule, variance analysis, adjust leads and lags, and revise schedule
Manage and monitor project progress, critical path activities, and report on slippage
Create overall project status and project progress reports for project executives and stakeholders
Identify and manage issues, review issue status, and produce issue logs
Proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed
Articulate and prioritize issues and risks at senior executive levels, and recommends mitigation strategies for decision makers
Review change requests, and prepare change requests report to be reviewed by Change Control Board, and adjust integrated project plan accordingly
Prepare business transformation and adoption plans
Create and provide knowledge transfer documentation as part of the knowledge transfer plan
Establish and participate in steering committee and stakeholder forums
Provide project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels
Use appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects - concept, definition, planning, implementation and close-out
Promote OPS I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology, and the control of the use of I&IT resources
Adopt and adhere to OPS Unified I&IT Project Methodology, OPS/e-Health Ontario Gating process
Be a demonstrated team player with a track record for meeting deadlines.