RQ00621 - Project Manager/Leader - Intermediate

Maarut•Toronto, ON

About The Position

The Intermediate Project Manager will support projects related to the development of the Immunization Repository, including management of issues, risks and service change requests to ensure successful and on-time development of the projects and associated work streams. The development and population of an Immunization Repository is a cornerstone within MOHs ‘one immunization record (Immunization Repository)’ priority and is in line with Ontario’s desired immunization future state. This work will be one of the forthcoming projects in the Immunization Repository Optimization Program, one of the key components of the Public Health Digital Platform (under Clinical Care Service delivery).

Requirements

Minimum 4-5 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
Minimum 3-4 years’ experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
Minimum 2-3 years of knowledge of and/or experience with immunization workflows and associated business processes within pharmacies, hospitals and health records
Excellent communication skills both verbal and written, and strong stakeholder engagement skills
Time management, with the ability to manage tight deadlines and prioritize multiple projects
Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution
Past experience with jurisdictional public health programs and/or immunization registries/ repositories
Demonstrated experience managing projects in Matrix organizational environments
Professional certifications: Project Management Professional; Knowledge and understanding of Project Management’s Institute’s Project Management Body of Knowledge
Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.
Demonstrated experience working with various Project Management delivery methodologies (e.g. Waterfall, Agile, etc.)
Knowledge of pharmacy and/ or immunization workflows
Experience with health system business implementation and deployment projects
Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc.
Experience operating in highly political environments and across various organizational cultures
Excellent communication skills, demonstrating strength in presentation skills, verbal, written, active listening, conflict resolution and stress tolerance
Experience with health system business requirements definition and implementation

Nice To Haves

College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience – desired

Responsibilities

Support the develop and management of the Integrated Project Plan reflecting the timelines and deliverables
Engage with vendors and stakeholders; handle client relationships to manage expectations
Proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed; identify potential conflicts between project and functional areas
Work with the Clinical Repositories, Registries and EHR Data Management teams, namely the Digital Health Drug Repository (DHDR) development team within Ontario Health to provide stakeholder feedback, business requirements
Work closely with Architecture, Standards, Privacy and Security teams within Ontario Health to refine business requirements
Articulate and prioritize issues and risks and recommend mitigation strategies for decision makers
Use appropriate strategies and actions to overcome resistance to change in support of change during all stages of projects – concept, definition, planning, implementation and close-out
Ensure go-live readiness: technical, configuration, conformance obligations and any workflow modifications
Develop project status reports, deployment reporting/tracking and maintaining and monitoring status reporting logs for stakeholders within Ontario Health and the ministry
Update and monitor project document repository to ensure all documents are reviewed and maintained in the repository
Support the development and management of the Integrated Project Plan
Contribute towards program governance and advisory committee(s)
Project portfolio and stakeholder management
Vendor / client engagement and client management
Contribute toward the project go-live schedule per workstream
Project risk/issue management
Deployment reporting and tracking