Project Manager - Jewelry Production

M. Flynn Jewelry•Boston, MA

1d•Onsite

About The Position

M. Flynn is seeking a full-time, on-site Project Manager to oversee custom jewelry projects, new product development, and internal production workflows. This role is crucial for managing timelines, driving profitability, and ensuring excellence in execution and output by working closely with the jewelry repair specialist. The ideal candidate will have jewelry experience, a strategic mindset, exceptional organizational skills, and the ability to manage cross-functional priorities with a focus on quality, deadlines, and team communication. This is an on-site role in a retail environment that requires Saturday hours and participation in daily store setup and breakdown.

Requirements

Team oriented and easy to work with
Demonstrated experience in project management
Highly organized
Eye for process detail and desire for continuous improvement
Thrives in both creative and operational spaces
Problem solver
Strong communicator who can guide teams, vendors, and stakeholders effectively
Insightful with numbers and metrics, and able to translate data into action

Nice To Haves

Jewelry experience
Retail experience
2-3 years project management, operations, or product development
Jewelry or design industry experience
Familiarity with jewelry production, costing, and vendor management
Proficient in using spreadsheets, reporting tools, and project tracking systems

Responsibilities

Supporting our jewelers; oversee workflow, priorities, and project alignment
Acting as the lead point of contact for production vendors and internal teams to ensure seamless communication and execution
Setting and assessing goals and expectations with sales team
Oversee the full lifecycle of custom and special orders, from initial estimates to delivery
Strategically track custom program performance and profitability
Track and report on custom order, repair, and production performance, including project timelines, profitability, workflow bottlenecks, and vendor performance
Check in and inspect all inventory with jewelry repair specialist, including incoming packages and product deliveries
Receive and process new product and consignment from M. Flynn branded jewelry and designer jewelry
Work with team and participate in meetings to develop new M. Flynn products, from ideation through production
Determine accurate costing and ensure pricing reflects current material and labor costs
Source materials and identify the best vendors for quality and price
Review and check invoices and manage vendor relationships, strive to build new connections
Appropriately ship, insure and monitor all outgoing/incoming packages
Develop protocols to streamline domestic and international shipping