Project Manager - Installations

Luxer One•Mcclellan, CA

14d•$70,304 - $76,000•Hybrid

About The Position

Luxer One is the leader in smart locker technology, transforming the way packages are delivered, stored, and retrieved across the country. Our team is passionate about innovation, service, and excellence. We are extremely proud of our culture of growth, unlimited potential to solve industry challenges, and continuous improvement of our products and technology. We're experiencing rapid growth, and are looking to bring on a new Installations Project Manager onto our growing team! As an Installations Project Manager, you will support the Installation Manager with daily locker installation expertise and problem-solving. In this role, you will interact with our network of installers across the country as well as internal stakeholders.

Requirements

3+ years of experience in field operations, construction project management, hardware deployment, or installation management
Ability to manage multiple projects simultaneously
Vendor management and negotiation skills
Understanding of construction environments, permitting, ADA considerations, and installation technical requirements
Strong cross-functional communication with internal and external stakeholders
Proficiency with project management tools, documentation systems, and basic CAD/floor plan interpretation
Strong problem-solving, root-cause analysis, and technical troubleshooting skills

Nice To Haves

Experience in hardware technology deployment, access-control systems, or similar industries
Experience developing and delivering training programs
Familiarity with project management and CRM software
Knowledge of ADA, electrical, low-voltage, and site construction considerations

Responsibilities

Provide installation escalation support and resolution
Issue site preparedness approvals
Be responsible for installation quality control and consistent data management
Manage scope changes and set expectations early
Facilitate timely resolution between install partners and Luxer teams
Oversee install capability, recruiting, and vetting
Process and procedure development
Support and maintain quality: develop checklists, testing procedures, documentation, and completion criteria
Execute floor plan accuracy reviews and provide sales support
Provide special projects support
Collaborate cross-functionally with VAR's, Sales, PM's teams
Review and resolve escalated safety & compliance issues
Assist with delivery of installation training and coaching
Installation manual, technical writing, and photo documentation
Technical training development
Stakeholder representing installers and install execution
On-site installation management of local and high profile jobs