Project Manager (Information/Creative Design)

Los Angeles County Metropolitan Transportation Authority•Los Angeles, CA

2d•Onsite

About The Position

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. The Project Manager (Information/Creative Design) will be responsible for applying project management principles to support Metro's Creative & Brand team in delivering clear and consistent customer information and creative design campaigns across print, digital, and environmental touchpoints. This role manages projects end-to-end, collaborating alongside design professionals and coordinating across a wide range of internal and external partners. This position plays a key role in content integration efforts, supporting delivery of cohesive, rider-focused information across multiple programs, major public events, and countywide initiatives.

Requirements

Portfolio submissions are required for this position.
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.
A typical combination includes: Education Bachelor's Degree in Business, Planning, Public Administration, Political Science or a related field
Experience Six years of relevant experience or three years of relevant supervisory-level experience in project management, project funding and financing, or project delivery
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Knowledge of Theories, principles, and practices of project management
Knowledge of Applicable local, state, and federal laws, rules, and regulations
Knowledge of Contract administration
Knowledge of Applicable business software applications
Knowledge of Local, state, and federal issues, including but not limited to labor, business, and environmental issues
Skill in Exercising judgment and creativity in making decisions
Skill in Interacting professionally with various levels employees and outside representatives
Skill in Communicating effectively orally and in writing
Skill in Analyzing situations and identifying problems
Skill in Preparing comprehensive reports and correspondence
Ability to Provide assistance in monitoring multiple projects to ensure compliance with schedule and budget
Ability to Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
Ability to Recommend action plans, report on progress, review and comment on contract required documents, and respond to requests from executive management
Ability to Compile, analyze, and interpret complex data
Ability to Negotiate contract terms
Ability to Determine strategies to achieve goals
Ability to Read, write, speak, and understand English

Nice To Haves

Experience managing customer information projects across print and digital platforms for a transit agency, public agency or large-scale public events, including wayfinding, maps, rider guides, and transit communications
Experience collaborating with cross-functional teams and departments to manage communication and consolidate stakeholder input into cohesive, accurate deliverables
Experience managing end-to-end creative/design projects using Asana or similar tools, including coordinating teams, tracking tasks and deadlines, and ensuring alignment with project goals
Experience tracking, monitoring, and reconciling customer-facing information across analog and digital channels — such as event signage, maps, web, trip-planning applications and data feeds — to ensure accurate and consistent information across all touchpoints
Experience reviewing creative design deliverables for consistency with visual and/or content standards, ensuring quality prior to publication or distribution

Responsibilities

Manages various aspects of a project which may include finances, research, design, technical support, schedules, budget compliance, planning, and agency reporting
Oversees the development of project specifications and requirement
Manages a project's scheduling, prioritization of work, budget development, monitoring, planning, and reporting
Reviews, analyzes, and interprets contract specifications and scope of work documents of a project to ensure conformance with requirements, regulations, codes, policies, procedures and plans
Reviews, analyzes, and monitors actual project performance to ensure conformance with scope, schedule, and budget
Attends progress meetings with members of the project team to report on status
Identifies problems and recommends resolutions to budget, cost, and schedule-related activities
Prepares reports for management
Participates in project outreach
Coordinates with various stakeholders
Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all subordinate employees
May be required to perform other related job duties