Project Manager, Industry Services

Cardinal Health

2d•$82,100 - $103,950•Remote

About The Position

The Commercial Strategic Solutions organization supports client engagement and project management within the context of nationally held summit events for the Specialty Networks business. The Project Manager will assist in managing customer project deliverables, support the account management team with execution of initiatives, coordinate all aspects of assigned customer projects (includes planning, timing, and execution within the constraints of a budget, schedule, and scope) while minimizing risk, and adhering to established processes and methodologies. The Project Manager, Industry Services is responsible for managing the execution of projects consisting of single or multiple initiatives. They also work within the constraints of budget, schedule and scope while managing risk and ensuring adherence to established processes and methodologies.

Requirements

4+ years in project management, account management, or customer service experience, preferred
Experience in client event coordination, management or planning, preferred
Experience working with therapeutic areas such as Oncology, Urology, Gastroenterology, Rheumatology, a plus
Strong written and verbal communication skills required
Ability to work with internal and external cross-functional stakeholders
A self-starter with a high attention to detail
Ability to problem solve and remain calm in a stressful situation
Successfully multi-tasking in a fast-paced, deadline-driven environment
Ability to travel domestically up to 10x per year with advance notice, depending on business needs

Responsibilities

Drive the end-to-end project management for strategic account summit events across Urology, ensuring adherence to scope, timelines, and customer expectations.
Conduct and lead internal and external project kick-off, implementation, and regular status meetings.
Define customer requirements, track deliverables, and provide timely updates to account management and clients.
Collaborate with internal operations to develop and maintain project plans, work orders, and chronologies.
Monitor milestone progress, identify and escalate project risks, and ensure timely project closeout.
Serve as a primary resource for the account management team, managing projects within a matrixed organization and maintaining a strong customer service orientation.
Partner with account management and accounting to ensure timely invoicing.
Monitor and update Standard Operating Procedures (SOPs) and maintain accurate project documentation, reports, and spreadsheets.
Travel to summit events 8+ times annually (typically 1-3 nights per trip).