Project Manager II

Nelnet Servicing•Lincoln, NE

3d•Hybrid

About The Position

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. The Project Manager plans, coordinates, and delivers projects that support business objectives. This role establishes project scope, schedules, deliverables, resource needs, and governance while maintaining visibility to progress, risks, issues, and decisions. The position partners with project sponsors, functional teams, and other stakeholders to align expectations, remove barriers, and support timely, high-quality outcomes. The Project Manager applies consistent project management practices and adapts the approach to the size, complexity, and needs of each initiative. CRM implementation and go forward strategy post-launch

Requirements

Bachelor's degree in business, project management, or a related field, or an equivalent combination of education and related experience.
3-5 years of project management experience coordinating cross-functional projects or initiatives.
Experience developing project plans and managing scope, schedules, deliverables, dependencies, risks, and issues.
Experience communicating project status and facilitating decisions with project teams, sponsors, and stakeholders.

Nice To Haves

Project management certification such as PMP or CAPM.
Experience using project management tools and established project management methods.
Experience coordinating budgets, resources, vendors, or change activities.

Responsibilities

Manage projects through the full project lifecycle, including initiation, planning, execution, monitoring, delivery, and closeout.
Develop and maintain project plans that define scope, objectives, milestones, deliverables, dependencies, resources, and timelines.
Coordinate cross-functional project teams and clarify roles, responsibilities, priorities, and expectations.
Monitor project performance and communicate progress, risks, issues, decisions, and changes to sponsors and stakeholders.
Identify, assess, and manage project risks, issues, and dependencies, escalating items that require leadership action.
Facilitate project meetings, decision-making, and follow-up by preparing agendas, documenting outcomes, and tracking commitments.
Manage changes to project scope, schedule, resources, and deliverables through established governance and approval processes.
Coordinate project budgets, resource needs, vendor activities, and related administrative requirements, as applicable.
Maintain accurate project documentation and reporting to support transparency, accountability, and informed decisions.
Promote continuous improvement by applying lessons learned, effective practices, and appropriate project management tools and methods.