Project Manager II - PMO

3MD Inc. • Redmond, WA

1d • $108,000 - $117,000 • Onsite

About The Position

The Project Manager II independently manages moderately complex customer engagements end-to-end, serving as the primary delivery owner and client relationship manager across multiple concurrent projects. This role exercises independent judgment on scope, budget, risk, and resource decisions, and may directly supervise Project Coordinators and/or junior Project Managers. The PM II builds lasting client relationships, proactively manages escalations, and drives continuous improvement within the delivery team.

Requirements

• Proven ability to independently manage moderately complex projects end-to-end, including scope, budget, schedule, and risk
• Experienced in client relationship management with a track record of building trust and retaining client confidence across multiple accounts
• Strong problem-solving skills; able to proactively identify issues and develop corrective action plans
• Exceptional verbal, written, and active listening communication skills; ability to tailor style to diverse stakeholder audiences
• Demonstrated consensus-building and influence skills, including in challenging or ambiguous situations
• Ability to adapt effectively to changing priorities, team dynamics, and client requirements
• Displays ethical work habits and uncompromised personal integrity in all situations
• Builds strong, durable relationships with clients, team members, and leadership

Nice To Haves

• Experience supervising or mentoring team members preferred

Responsibilities

• Serve as the primary client point of contact across multiple concurrent projects, owning the full delivery relationship from kickoff through closeout
• Independently translate client Statements of Work, Letters of Intent, and work orders into project plans, deliverables, and milestones
• Develop, maintain, and manage detailed project schedules, budgets, and risk registers
• Exercise independent discretion in managing project scope, budget (including spend-to-date, forecasted spend, and burn rate), and resource allocation
• Provide leadership and direction to project teams including cross-functional internal resources and client stakeholders
• Directly supervise and provide performance direction to Project Coordinators and, where applicable, junior Project Managers
• Proactively manage client escalations, change orders, and evolving expectations to protect delivery outcomes
• Create and maintain project controls: action item lists, risk logs, issue logs, change control, and decision logs
• Act as the primary point of communication for all project-level stakeholder updates, milestone reporting, and issue escalation
• Ensure billing accuracy by reviewing project financials prior to invoicing
• Drive structured project and operations meetings; ensure clear decisions and action items are documented and communicated
• Apply learnings from prior engagements to continuously improve delivery practices and client outcomes
• Responsible for all aspects of direct report HR activities including hiring, performance management, and development planning

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan and company contribution
• Short-term disability coverage
• Long-term disability coverage
• Basic life insurance
• Well-being benefits
• Up to 6 scheduled paid holidays per calendar year
• Accrue up to 112 hours of PTO based on years of service
• Up to 8 hours of paid volunteer time annually
• Paid sick leave if required by state or local law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level