About The Position

The Project Manager II – Infrastructure effectively plans, manages, and delivers internal IT infrastructure projects on time and within budget. This role facilitates communication across multiple technical teams (e.g., Systems Engineering, Network Engineering, Security, Data Center Operations) and partner organizations, while ensuring alignment with established company standards, controls, and delivery expectations. Within Technology Delivery, this role may support projects ranging from new site IT deployments and major site expansions to large‑scale infrastructure modernization initiatives. The ideal candidate is a highly organized technical project manager who is comfortable operating in complex, cross‑functional environments, can manage multiple concurrent workstreams, and can drive execution even when requirements or standards are evolving.

Requirements

  • Bachelor’s degree in Business, Engineering, Project Management, Information Technology, or a related field, or equivalent professional experience.
  • Five or more years of experience in IT, infrastructure delivery, service delivery, or customer‑facing technical environments.
  • Proficiency with Microsoft Office tools.
  • Experience building detailed technical project plans and managing task dependencies based on engineering input and stakeholder interviews.
  • Experience managing complex initiatives involving multiple workstreams or sub‑projects.
  • Working knowledge of data center or critical environment concepts such as space, power, cooling, and connectivity.

Nice To Haves

  • Five or more years of progressive project management experience or team lead experience in an IT infrastructure environment
  • PMP or Agile certification
  • ITIL Certification
  • Experience with Salesforce CRM
  • Experience with Project Management applications such as MS Project or Clarity
  • Prior experience working in a Data Center environment
  • Experience in project managing customer migrations

Responsibilities

  • Works closely with systems, network, and security engineering teams to complete technical discovery and validate project scope.
  • Applies project management expertise to ensure accurate and timely delivery of infrastructure services and solutions.
  • Collaborates with team managers and technical resources to identify project approach, deliverables, tasks, dependencies, and resourcing needs, particularly as they relate to infrastructure and data‑center‑based technologies.
  • Develops and actively manages detailed project plans, identifying applicable phases, milestones, tasks, resources, deliverables, and due dates using standard project management practices.
  • Reviews proposed changes to project plans and facilitates stakeholder alignment to approve and implement beneficial changes.
  • Manages multiple projects and workstreams in a deadline‑driven environment, ensuring commitments are met and risks are addressed proactively.
  • Continuously monitors and reports on project status to leadership, including schedule, risks, issues, and required escalations.
  • Coordinates cross‑functional activities to support infrastructure readiness, operational handoff, and successful project closeout.
  • Contributes to the ongoing development and improvement of internal processes, documentation, and delivery standards within Technology Delivery.

Benefits

  • medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • flexible spending and HSA accounts
  • paid holidays
  • paid time off
  • paid volunteer days
  • employee assistance program
  • tuition assistance
  • parental leave
  • military leave assistance
  • QTS scholarship for dependents
  • wellness program
  • This position is Bonus eligible.
  • Roth and Traditional 401(k) matching contributions with immediate vesting
  • Every employee is bonus or commission eligible
  • Generous PTO, Paid Volunteer Days Plus Floating Holidays
  • Stock Purchase Plan (SPP)
  • 11 paid Holidays Annually/Holiday compensation when worked
  • Pet and Legal Insurance
  • Q-Rest Sabbatical Program
  • Q-Anniversary Service Award Program
  • Parental Leave for primary and secondary caregivers
  • Military Benefits Package
  • QTS Charitable Matching Gift Program
  • QTS Scholarship for Employee Dependents
  • QTS Crisis Fund
  • Wellness Program
  • Tuition Reimbursement Program
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