Project Manager I, Marketing, Salt Lake City, UT

Western Governors University•Salt Lake City, UT

1d•$62,100 - $93,200•Onsite

About The Position

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 306 Pay Range: $62,100.00 - $93,200.00 The Project Manager-I analyzes data to ensure the correct tasks are prioritized within projects. This individual also manages projects from inception through completion. Responsibilities include monitoring, reporting, and making visible project status, issues, resource requirements, dependencies, and project plans to stakeholders and department leadership. They are responsible for the development of project plans and schedules to ensure projects meet requirements, standards, policies, and deadlines. The Project Manager is a leader in both the human factors of transformation as well as the technology/process elements, working at all levels of management and at all phases of transformation. They proactively work to create efficiencies that support student success and satisfaction through partnership and communication. Skills in business architecture mapping from the current to a targeted future state are just as important as the ability to deliver a complex project on schedule, at cost, and within service level agreements. Key deliverables of this position include standardized and optimized business processes, training materials and documentation, impact assessments for implementation, transformation communication plans and materials, migration strategies, quality assurance plans, risk management plans, and performance metric/dashboard trackers. At WGU, we believe strong project management drives meaningful organizational impact. As a Project Manager I, you will partner with stakeholders across the university to plan, execute, and deliver projects that support strategic priorities, improve processes, and advance organizational transformation.

Requirements

Excellent interpersonal, communication, and conflict resolution skills.
Strong written and verbal communication skills with the ability to present information clearly and accurately.
Ability to work independently, manage multiple priorities, exercise sound judgment, and thrive in a fast-paced environment.
Knowledge of effective project management tools, techniques, and methodologies.
Understanding of change management principles, techniques, and implementation practices.
Experience using project management and collaboration tools such as Microsoft Teams, SharePoint, Microsoft 365, Salesforce, Smartsheet, or similar platforms.
Ability to navigate ambiguity, adapt to changing priorities, and build strong relationships across teams.
Demonstrated commitment to accountability, integrity, customer service, continuous improvement, and organizational success.
Bachelor's degree or 5 years equivalent combination of experience and training in managing projects, resources and performing data analytics.
Minimum of three years of experience in working with remote teams.
Project Management Professional (PMP) or Scrum Master Certification or the ability to obtain.
Analytical skills, experience in data mining and presenting findings in a digestible format for the intended audience.

Nice To Haves

CPSM, CPM, PMP, Project+, or CAPM certification preferred.
Understanding of higher education, WGU, and the procurement profession preferred.
Experience working in an Agile environment.

Responsibilities

Manage all phases of assigned projects, including initiation, planning, execution, monitoring, controlling, and closure.
Partner with project sponsors and team members to define objectives, requirements, timelines, budgets, and success measures.
Develop and maintain project plans, schedules, documentation, status reports, and project records.
Monitor project progress, identify risks and issues, communicate updates, and implement corrective actions when needed.
Coordinate cross-functional teams and stakeholders to ensure alignment, collaboration, and successful project delivery.
Support organizational transformation efforts by documenting current and future-state processes and creating implementation roadmaps.
Analyze project data and performance metrics to prioritize work, inform decisions, and drive continuous improvement.