Project Manager I

Frontline Insurance Managers Inc.Lake Mary, FL
Hybrid

About The Position

At Frontline Insurance, we are on a mission to Make Things Better, and our Project Manager I plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Agency Operations Coordinator & QA where you can make a meaningful impact and grow your career, your next adventure starts here!

Requirements

  • Bachelor’s degree in Business Administration, Information Systems, Project Management, or related field.
  • Equivalent work experience may be considered.
  • CAPM (Certified Associate in Project Management) or equivalent certification.
  • Experience working within a PMO or technology environment.
  • 0–2 years of experience in project coordination, project management, or related roles.
  • Strong organizational and time management abilities.
  • Excellent written and verbal communication skills.
  • Attention to detail and commitment to quality.
  • Ability to work collaboratively with cross-functional teams.
  • Basic understanding of project lifecycle and delivery frameworks.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Strong organizational and task management skills.
  • Strong relationship management and proven experience delivering high level of internal and external customer service.
  • Computer proficiency with strong skills in Microsoft Office applications.

Nice To Haves

  • Exposure to Agile, Waterfall, or hybrid project methodologies preferred.
  • Experience using project management tools (e.g., MS Project, Smartsheet, Jira, Trello, or Asana).

Responsibilities

  • Assist in developing project charters, plans, timelines, and budgets.
  • Track project progress, deliverables, and milestones against defined timelines.
  • Track progress and proactively identify risks, issues, and dependencies.
  • Ensure project objectives are met according to established quality standards.
  • Support the creation and maintenance of project documentation and reports.
  • Serve as a central point of contact for project communication and updates.
  • Schedule and facilitate meetings, including kick-offs, stand-ups, and status reviews.
  • Document meeting notes, action items, and follow-ups to ensure accountability.
  • Support stakeholder engagement and ensure alignment between business and technical teams.
  • Identification and management of risks, issues, and dependencies.
  • Monitor ongoing project challenges and escalate issues appropriately.
  • Support the tracking and resolution of project issues in a timely manner.
  • Assist in monitoring project budgets, expenses, and resource allocation.
  • Support procurement processes and vendor coordination as needed.
  • Ensure accurate tracking of project hours and resource utilization.
  • Develop and maintain project plans, schedules, and status reports.
  • Prepare regular project status reports and presentations for leadership.
  • Track key performance metrics and project milestones.
  • Support continuous improvement through lessons learned and post-project reviews.
  • Support process improvement and contribute to PMO templates and best practices.
  • Collaborate with cross-functional teams to ensure alignment of goals and priorities.

Benefits

  • Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
  • 401k Retirement Plan with a generous match.
  • Four weeks of PTO
  • Pet Insurance
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