Project Manager I
About The Position
Manages a book of active, customer projects that may consist of short-term, transactional work, mid-term testing projects, and long-term, complex projects. Ensures projects are completed on-time, within budget, and within scope with the goal of compressing the project life cycle (from New to Complete as quickly as possible) and delivering the project to the customer expectations while minimizing the cost to complete the project. Provides the level of engagement as required by type of project and specific customer to ensure the customer's needs and expectations are met. Has a high focus on customer engagement and on creating a positive customer experience.
Requirements
- Self-supervision of projects expected
- Able to manage duties with PM principles and standard SOPs
- May require supervision with high PM volume or implementing corrective actions
- Ensures projects are completed on-time, within budget, and within scope
- Monitors budgets weekly
- Able to manage standard Change of Scope (COS).
- Proactively and quickly engages with customer as soon as the need for COS is identified
- Immediately submits COS RFQ for processing as soon as a COS is identified
- Focuses on creating a positive customer experience
- Understands the NTS life cycle phases of a project
- Basic knowledge of facility's core business (ex: Environmental testing, Dynamics testing, EMC testing, etc.).
- Must be organized and practice time management to coordinate production schedule
- Applies professional judgment and company policies and procedures to resolve a variety of issues
- Basic skills in prescribed internal tools for scheduling, ERP, and MS Office
- AA Degree; BA/BS preferred or equivalent industry experience
- 2 - 3 years' testing or technical customer service experience
- Project management experience required
Responsibilities
- Manages, plans, and controls individual projects through their entire NTS life cycle from new to completion
- Must move projects from initiation to closing as quickly as possible while keeping costs at or below quoted amount
- Takes complete ownership of projects within the assigned book of business including; fulfilling commitments, focusing on delivery, engaging in communication etc.
Benefits
- Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Flexible Spending Accounts
- Seven (7) paid holidays and four (4) paid floating holidays, depending on your hire date
- Paid Time Off (PTO), accrued biweekly
- 401k with employer match
- Twelve (12) hours of Paid Volunteer Time Off (PVTO) each year
- Tuition reimbursement and other employee programs
- Flexible schedules offered at some of our labs
- Monthly Lab Bonus plans (Based on position)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
