Project Manager, High Voltage Services

Hitachi•Crystal Springs, MS

1d•Remote

About The Position

As a Technical Project Manager, you will own customer projects and orders for HV Service from the Sales handoff through execution, customer validation, invoicing, and payment confirmation. You will verify order information and documentation, coordinate field service resources, manage project schedules, and communicate directly with customers and internal teams. You will plan and manage large Gas Insulated Switchgear substation installation projects, including equipment delivery, civil readiness, erection, gas handling, testing, commissioning, energization, and turnover. You will also support commercial activities, resolve customer disputes, monitor accounts receivable, and apply AI-augmented project management tools to scheduling, risk identification, resource forecasting, documentation, reporting, and project progress data.

Requirements

Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
Bachelor’s degree in Electrical or Mechanical Engineering.
At least five years of experience.
Knowledge of high-voltage products, services, and their applications.
Experience installing and commissioning large GIS substation projects, including multi-bay layouts, gas handling, and high-voltage field testing.
Proven ability to manage on-site installation of large, complex GIS substation projects while coordinating field teams, contractors, equipment deliveries, and schedules.

Responsibilities

Own customer projects and orders from Sales handoff through execution, customer validation, invoicing, and payment confirmation.
Verify customer information, order documentation, contractual scope, and project requirements with the technical sales team.
Maintain service sales order documentation in SAP and verify field service dates and job information in FSM and the Field Handoff Order Sheet.
Coordinate project handoffs to field service operations, confirm resources, and engage other departments when clarification or additional input is required.
Confirm product schedules, shipments, and on-time material delivery for projects that include material supply.
Communicate with customers regarding project updates, schedules, change notices, shipping, field resources, closeout documentation, disputes, and payment collection.
Plan, sequence, and manage large GIS substation installations, including civil readiness, equipment delivery, erection, gas handling, testing, commissioning, energization, and turnover.
Apply AI-augmented project management tools to identify risks, forecast schedules and resources, prepare documentation and reports, and monitor installation progress data.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.