Project Manager - Healthcare CSR

Waste Management, Inc. (WM)•Marinette, WI

13d•$67,800 - $86,500•Onsite

About The Position

Plans and directs all onsite activities at client location in relation to the storage, transportation and disposal of hazardous and non-hazardous wastes and other related services following federal, state & local regulations. Manages and plans activities of onsite personnel. Serves as liaison between client and vendors in relation to service issues and contract management. Maintains pre-established standards for safety and environmental issues.

Requirements

Bachelor's Degree (accredited) in Environmental Sciences, Accounting, Business or related field, or in lieu of degree High School Diploma or GED (accredited) and 4 years of relevant work experience.
2 years of relevant work experience (in addition to the education requirement)
HAZWOPER Certification Upon Hire
RCRA and DOT regulatory compliance experience Upon Hire
OSHA 24-Hour Certification Upon Hire
Pre-assignment and/or pre-hire customer-specific drug and/or alcohol testing may be required by certain customer-contract requirements. Such testing may include urinalysis, oral swab, drug hair follicle testing and/or alcohol testing. Upon Hire
Must be able to live and work in the U.S.

Responsibilities

Coordinate logistics for transportation of hazardous and non-hazardous waste from client site including profiling, scheduling, manifesting and physically loading bulk and drum loads.
Consult with client to identify, design and implement cost saving opportunities and proposals.
Establish clear communication channels with team and subcontractors. This includes using tools like email, chat and video conferencing to stay in touch and provide updates and have a system in place for tracking requests and keeping everyone informed of any changes or updates.
Prioritize urgent requests which may involve working with subcontractors to schedule services quickly and efficiently and communicating with customers to keep them informed of any delays or changes to their service.
Use technology to streamline processes which may include using a customer relationship management (CRM) system to manage requests or using scheduling software to coordinate services with subcontractors.
Provide excellent customer service which includes being responsive, proactive, and helpful to customers, including taking ownership of issues that arise and working diligently to resolve them as quickly and efficiently as possible.
Ensure compliance with client and government regulations by performing necessary inspections and reporting. Resolve all issues in a timely manner.
Administer client and vendor financial obligations including invoicing, reporting and contracts.
Promote culture of safety by ensuring site personnel are properly trained to perform assigned duties and comply with safety, environmental, federal, state and local regulations.