EH&B Licensing & Contracting Project Manager

Marsh•Dallas, TX

1d•Hybrid

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). As our Contracting & Licensing Project Manager on the Employee Health & Benefits team, you’ll own and coordinate the end-to-end licensing and contracting workstreams that enable Employee Health & Benefits colleagues to perform regulated insurance activities in compliance with applicable state/jurisdiction requirements. This includes partnering with Compliance/Licensing teams to support onboarding, updates, renewals, and documentation workflows.

Requirements

Project management & governance
Experience managing cross-functional projects in a regulated environment (licensing/compliance/operations).
Demonstrated ability to manage structured onboarding workflows, documentation collection, and data accuracy in operational systems.
Strong stakeholder management, written communication, and process documentation skills.

Nice To Haves

Experience supporting insurance producer licensing operations and understanding of regulated insurance activities.
Familiarity coordinating with Compliance Specialists and Licensing Coordinators in queue-based onboarding/verification processes.

Responsibilities

Build and manage project plans, timelines, risks/issues, stakeholder communications, and reporting for licensing and contracting initiatives.
Coordinate cross-functional activities across Compliance, Licensing Support, and operational teams to ensure deliverables are completed on time.
Coordinate licensing onboarding activities, including collection of required documentation and demographic/profile updates in applicable systems (e.g., producer profile updates and onboarding steps referenced in internal guidance).
Support activities such as obtaining copies of existing licenses, starting initial licensing processes, affiliating to agency licenses, and maintaining accurate colleague demographic data needed for licensing workflows.
Maintain working knowledge of activities that may trigger licensing requirements (e.g., selling, soliciting, negotiating, consulting/advising regarding insurance benefits/terms/conditions), and help ensure work is routed/handled appropriately within licensed roles and processes.
Document standard operating procedures (SOPs), handoffs, and controls to improve consistency, timeliness, and audit readiness for licensing and contracting work.