Project Manager, Demo (R4836)

Shield AI•Dallas, TX

About The Position

Be at the center of delivering complex, mission-critical programs that bring advanced technology into real-world operation. In this role, you will drive planning, coordination, and execution across cross-functional teams—ensuring seamless demonstrations, efficient logistics, and sustained customer success. Working in a fast-paced, dynamic environment, you’ll turn strategy into action, keep teams aligned, and play a key role in delivering high-impact solutions on time and at scale.

Requirements

4+ years of Project Management experience, including managing schedules, budgets, resources, and events
Experience with scheduling tools such as Microsoft Project or Smartsheet
Significant experience and excellent skills with Microsoft Office suite
Excellent skills in leadership, time management, organization, and team management.
Theoretical and practical project management knowledge
Application of project management techniques and tools
Excellent verbal and written communications skills
Willingness and ability to travel internationally and domestically as needed
A demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to a high standard, and being kind to others

Nice To Haves

Experience in the field of unmanned aerial vehicles
Familiarity with aviation product delivery, maintenance, sustainment, and field support
Undergraduate degree in engineering or business
Project Management Professional (PMP) certification.

Responsibilities

Generate demonstration plans
Conduct demonstration event logistics planning
Coordinate with Go-To-Market leads and customers
Establish and maintain project action plans and risk metrics
Generate and maintain project schedules
Coordinate participation of personnel for demonstration events
Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities
Manage project budgets
Manage and organize customer correspondence
Coordinate import/export regulatory compliance – ITAR and EAR
Facilitate fuel availability and procurement
Review, understand, and comply with proposals and contracts
Drive subcontractor performance as applicable
Act as the key point of contact for the sustainment portion of programs
Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software
Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware.
Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc)
Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors.
Serve as Deployed Operations Field Service Representatives primary point of contact within the program office
Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues.
Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites.
Coordinate replenishment at intervals appropriate to customer usage rates.
Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration.
Provide customer feedback to internal teams regarding maintainability and sustainability issues.
Deliver proven, exceptional, and reliable performance in support of customer/end-user’s mission through flawless project management.
Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance.
Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks
Identify potential bottlenecks or delays in projects and drive efforts to ensure projects stay on schedule
Partner with leadership to guide prioritization of projects and utilization of resources
Support an environment where accountability and program execution excellence are core.