Project Manager, Demo (R4836)

Shield AI • Dallas, TX

6h

About The Position

Be at the center of delivering complex, mission-critical programs that bring advanced technology into real-world operation. In this role, you will drive planning, coordination, and execution across cross-functional teams—ensuring seamless demonstrations, efficient logistics, and sustained customer success. Working in a fast-paced, dynamic environment, you’ll turn strategy into action, keep teams aligned, and play a key role in delivering high-impact solutions on time and at scale.

Requirements

• 4+ years of Project Management experience, including managing schedules, budgets, resources, and events
• Experience with scheduling tools such as Microsoft Project or Smartsheet
• Significant experience and excellent skills with Microsoft Office suite
• Excellent skills in leadership, time management, organization, and team management.
• Theoretical and practical project management knowledge
• Application of project management techniques and tools
• Excellent verbal and written communications skills
• Willingness and ability to travel internationally and domestically as needed
• A demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to a high standard, and being kind to others

Nice To Haves

• Experience in the field of unmanned aerial vehicles
• Familiarity with aviation product delivery, maintenance, sustainment, and field support
• Undergraduate degree in engineering or business
• Project Management Professional (PMP) certification.

Responsibilities

• Generate demonstration plans
• Conduct demonstration event logistics planning
• Coordinate with Go-To-Market leads and customers
• Establish and maintain project action plans and risk metrics
• Generate and maintain project schedules
• Coordinate participation of personnel for demonstration events
• Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities
• Manage project budgets
• Manage and organize customer correspondence
• Coordinate import/export regulatory compliance – ITAR and EAR
• Facilitate fuel availability and procurement
• Review, understand, and comply with proposals and contracts
• Drive subcontractor performance as applicable
• Act as the key point of contact for the sustainment portion of programs
• Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software
• Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware.
• Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc)
• Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors.
• Serve as Deployed Operations Field Service Representatives primary point of contact within the program office
• Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues.
• Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites. Coordinate replenishment at intervals appropriate to customer usage rates.
• Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration.
• Provide customer feedback to internal teams regarding maintainability and sustainability issues.
• Deliver proven, exceptional, and reliable performance in support of customer/end-user’s mission through flawless project management.
• Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance.
• Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks
• Identify potential bottlenecks or delays in projects and drive efforts to ensure projects stay on schedule
• Partner with leadership to guide prioritization of projects and utilization of resources
• Support an environment where accountability and program execution excellence are core.

Benefits

• Bonus
• Benefits
• Equity
• temporary benefits package (applicable after 60 days of employment)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees