FRSTeam- Project Manager- Contents Restoration 65k-85k

Disaster Kleenup SpecialistsSand City, CA
1d$65,000 - $85,000

About The Position

FRSTeam is seeking a proactive and detail-driven Project Manager – Contents Restoration to join our dedicated team. In this vital role, you'll lead the full lifecycle of contents restoration projects—providing guidance, assurance, and results to customers during some of their most stressful times. This position also plays an important role in building client relationships, generating new business opportunities, and supporting company growth . If you have a strong background in restoration and a passion for leadership, service, and relationship-building, we want to hear from you.

Requirements

  • 2+ years of project management or supervisory experience, preferably in restoration or a related field.
  • Hands-on experience in contents restoration is strongly preferred.
  • In-depth knowledge of insurance claims processes and industry protocols.
  • Excellent communication and customer service skills.
  • Strong leadership skills with the ability to motivate field crews under pressure.
  • Detail-oriented and highly organized.
  • Ability to build professional relationships and identify business development opportunities.
  • Proficiency in project management and restoration software such as Xactimate, Encircle, or similar tools.
  • Must be able to lift/move items up to 50 lbs.

Nice To Haves

  • IICRC certifications (WRT, CDS, FSRT) are a significant plus.

Responsibilities

  • Serve as the primary liaison for clients, insurance adjusters, contractors, and referral partners throughout the project.
  • Scope jobs including pack-out, contents cleaning, storage, and pack-back logistics.
  • Manage project timelines and ensure milestones are met on schedule.
  • Lead field crews during pack-out and pack-back with precision and care.
  • Ensure comprehensive photo and item documentation of all inventoried contents.
  • Collaborate with internal teams (warehouse, cleaning, claims) to ensure seamless operations.
  • Communicate regularly with insurance adjusters and clients, managing questions and escalations.
  • Monitor labor, equipment, and job costs to maintain budget compliance.
  • Conduct quality control checks and maintain a high level of client satisfaction.
  • Uphold company policies, safety standards, and industry regulations throughout the project.
  • Build and maintain strong relationships with insurance adjusters, contractors, property managers, and other referral partners.
  • Identify opportunities to expand services within existing projects and accounts.
  • Represent FRSTeam professionally in the field to help generate repeat and referral business.
  • Assist in developing new client relationships through networking, job site visits, and industry connections.
  • Collaborate with leadership and sales teams to support revenue growth and market expansion.
  • Promote FRSTeam services and educate clients and partners on contents restoration solutions.

Benefits

  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
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