PM Clinical-Operational Innovations

Element Care•Lynn, MA

7d•Hybrid

About The Position

The Project Manager - Clinical and Operational Innovation manages complex projects that integrate data analytics, process improvement, and traditional project management. Reporting to the Manager of Program Management & Analytics, this position ensures projects meet objectives, deliver measurable value, and support operational and strategic decision-making across the organization. The role emphasizes on-site presence and in-person engagement to build and sustain strong relationships with internal and external stakeholders. This is a full-time, hybrid position with a stated schedule of Monday through Friday, 8:00 a.m. to 4:00 p.m. The schedule may need to adjust based on project phases and stakeholder needs.

Requirements

Bachelor’s degree in a work-related discipline or field, such as Business, Data Science, Operations Management, or Finance, or equivalent, from an accredited college.
Four to six years of progressive responsibility in project management or a related analytical or operations role.
Two to three years of experience directly leading and managing complex projects and cross-functional teams.
Proven expertise in data analysis, process mapping, and dashboard development.
Advanced proficiency in Microsoft Excel and experience using data visualization tools such as Tableau.
Commitment to an on-site schedule, with flexibility to adjust based on project phases and stakeholder needs.
Strong interpersonal and communication skills, including comfort engaging stakeholders face-to-face.
Ability to analyze data, write analytical reports, deliver executive-level presentations, and lead high-stakes meetings.

Nice To Haves

Master’s degree.
Certifications in Six Sigma, Lean, PMP, or Business Analysis (CBAP).
COVID vaccine.

Responsibilities

Lead and manage multiple complex projects and project teams from conception through final implementation.
Develop and maintain project plans, budgets, and schedules to support successful, on-time, and on-budget project delivery.
Define project scope, goals, and deliverables with leaders and stakeholders; track progress and identify and resolve project issues.
Use business intelligence and data analytics to generate insights, support data-backed decision-making, and improve operational efficiency.
Design, develop, and maintain data visualization dashboards, such as Tableau dashboards, to monitor KPIs, track project benefits realization, and clearly present complex information.
Use Microsoft Excel for detailed data analysis, modeling, and reporting.
Lead process mapping and workflow analysis to identify bottlenecks, inefficiencies, and opportunities for continuous improvement.
Develop and implement standardized operating procedures informed by data insights to optimize processes and governance.
Lead project team meetings, establish a clear vision of project objectives, and motivate the team to achieve strong performance.
Act as the central liaison and single point of contact for assigned projects, communicating effectively and managing stakeholder expectations across organizational levels.
Serve as a visible and accessible stakeholder contact throughout all project phases.
Conduct on-site observations, walk-throughs, and assessments as needed to support project success.
Perform other duties as assigned.