Project Manager: Claims Transformation Programme - Contract

SiriusPoint•New York, NY

7d•$950 - $1,150•Hybrid

About The Position

The company is undertaking a Claims Transformation programme to modernise its claims capabilities across systems, processes, and operating models. This includes the implementation of new technology platforms, optimisation of claims handling processes, and enhancing data and reporting capabilities to support improved operational efficiency and customer outcomes. The objective is to deliver a scalable, technology-enabled claims function aligned to SiriusPoint’s strategic goals, with initial phases scheduled to start delivery in 2026 focusing on platform implementation and key capability enhancements, followed by subsequent phases delivering further optimisation and innovation. Contributions will be needed from several teams across the company including Claims, Underwriting, Actuarial, Finance, Data & Analytics, and Information Technology. The project will also be supported by multiple external delivery partners responsible for system implementation, integration, and specialist capabilities. Given the breadth of stakeholders, dependency on third-party delivery partners, and target delivery timelines, the company is seeking a highly organised, detail-oriented and delivery-focused project manager to drive forward the initiative and successful execution of the programme.

Requirements

10+ years’ experience in project management
Experience of project management in the insurance sector
Bachelor’s degree in business, finance, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience
Technology project delivery, working with vendors and partners with comfort in holding all parties including internal teams to account
Ability to manage multiple projects simultaneously, and or workstreams within a large complex project
Ability to create detailed project plans and adept at managing and adjusting on a daily and weekly basis
Being organized and ability to manage multiple priorities independently
Ability to adhere to personal deadlines and manage teams to meet deadlines
Experience in managing and coordinating resources across multiple time zones; working with different geographies and cultures to lead teams toward a common set of project goals
Experience managing projects that involve partnering with vendors and working across the whole business
Experience working with compliance, security, legal, audit departments, both internal and external
Ability to align projects with broader business goals and operational needs
Proficient in implementing effective project governance and ensuring deliverables support defined KPIs & OKRs
Strong problem-solving skills with the ability to foresee and address challenges proactively
Proactiveness in managing project risks and dependencies (within projects, across projects, programmes, and externally), encouraging this discipline across the project teams
Experience in business process flow management
Excellent stakeholder management and communication skills (verbal and written), presentation skills, soft and interpersonal skills
Ability to navigate complex organisational dynamics; experience working directly with business partners
Strong capabilities to execute and deliver written project communications, such as writing risk reports, status reports, SteerCo presentations
Meeting organization skills (setting meeting agendas and facilitating meetings); ability to proactively plan, organize, and execute meetings to achieve desired outcomes
Experience of taking complex projects live, including preparing and executing “playbooks” for the implementation technology into production, with people and process implementation changes an advantage
Experience in leading projects through critical test phases, including planning, organizing, and leading the testing phase with QA support
Skilled in implementing business and process changes, including organizing training and introducing new ways of working (incl. agile methodologies)
Experience in ensuring business readiness and transitioning project work to BAU processes
Ability to lead and motivate others ‘by example’
Willingness to take accountability and ownership of all aspects of all projects; ability to stay close to the projects while empowering the team to deliver their work
Strong interpersonal skills, with the ability to effectively address conflicts and issues
Strengths in escalating when required to help resolve conflicts

Nice To Haves

Ideally, deep understanding of insurance operations, including policy administration, underwriting, claims handling, financial reporting, compliance, and risk management

Responsibilities

Own and manage the critical paths of the key workstreams within the Claims Transformation Programme and work with the Transformation Office to make sure status, dependencies, and priorities are clear to senior leadership across the SiriusPoint transformation portfolio.
developing and managing project timelines and milestones, and governance structures (e.g., RACI)
delivering project governance alongside monitoring of KPIs and OKRs
identifying and mitigating project risks; ensuring deliverables meet quality and compliance standards
managing scope changes through structured approval processes; updating and maintaining documentation
coordinating communication between external contractors, internal SMEs, and leadership; scheduling regular updates
Manage delivery across Claims technology and process workstreams, including: implementation of claims systems and platforms (e.g., claims management solutions, workflow tools), integration with upstream and downstream systems (e.g., underwriting, finance, data platforms), process optimisation,and automation initiatives
Act as an interface between SiriusPoint and multiple third-party delivery partners: oversee vendor delivery and performance, manage dependencies across vendors and internal teams, ensure alignment to agreed scope, timelines, and quality standards
Develop and maintain strong relationships with key stakeholders, including senior management and vendors – utilize prior experience of IT implementation projects when working with internal SMEs & external partners
Define and manage accountabilities within the supplier ecosystem, oversee relationships, ensure compliance, and optimize performance
Manage resources and budget: Monitor resource allocation and utilization/burn rates, Report on existing resource utilization and current spending across the project, Manage forecast, future resource capacity, Manage forecast, future budget and spending
Work to align the change management workstream deliverables alongside the technology delivery plans, working in tandem with the Business Readiness and Change Management workstream.
Ensure adherence to project and change management policy and methodologies, as per PMO guidelines, whilst supporting best practice by sharing open feedback and opportunities to improve
Ensure successful closure of the projects and handover to Business As Usual (BAU), including but not limited to business readiness, training, user onboarding, support transition and ongoing vendor management

Benefits

Medical
Dental
Vision
FSA Medical and Dependent care
Health Savings Account (HSA)
EAP
Basic Life and AD&D (company paid)
Basic Long-Term Disability (employer) paid-Taxable income
Employee paid Long Term Disability(voluntary)
Company Medical Leave, Parental leave- 8 weeks full pay after 6 months of service
Voluntary benefits: short term disability, Critical illness, Hospital Indemnity, Accident
Travel assistance programs Company paid
401(k) 6 % safe harbor match, fully vested after two years, pre- and post-tax contributions allowed
Gym reimbursement
Legal plan
Pet Insurance
Tuition reimbursement
Generous PTO
Flexible work arrangement
Fully stacked pantry on-site
Team outings
ERG Groups