Project Manager Assistant

ALS • Vancouver, BC

67d • Onsite

About The Position

The successful candidate will work as part of a team with a Senior Account Manager and other Account Managers to assist with various client service activities. Work in a safe manner in accordance with the ALS Health and Safety Program.

Requirements

• Excellent customer service skills
• Positive and energetic outlook
• Demonstrated time management skills
• Proven ability to work under pressure
• Organized, detailed oriented and able to work independently
• Excellent English communication skills (written and verbal)
• Proficient computer skills – Microsoft Word and Excel
• High school graduation required
• Ability to stand for a full shift
• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities
• Must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

Nice To Haves

• Some environmental laboratory experience would be an asset

Responsibilities

• Carry out login checks for all files logged in (including verifying account numbers, client contacts, sample identifications, dates/times, job reference numbers, PO’s, SPO’s, COC attachments, lab products, special reporting requirements, etc.)
• Adding/updating login qualifiers on work orders
• Updating/creating account notes
• Tracking of lost, missing, archived, or ‘on hold’ samples
• Assisting with invoicing where required (including invoice corrections, monthly invoicing, etc)
• Prepare/enter client bottle requests for Shipping
• Miscellaneous filing of client information (e-mails, etc)
• Maintain and update client account information (i.e. contacts, addresses, locations, etc.)
• Shipping confirmation (i.e. ensure new shipments & return shipments have been sent and/or received)
• Process requests for information
• Coordinate sublet tests, verifying statuses, entering sublet data, attaching sublet data to final report
• Data entry for any client provided or field parameters
• Assist with the preparation and coordination of due lists for Account Managers
• Assist with reviewing the status of data (i.e. rush, recheck, missing, held, etc.)
• Assist in Sample Login/Layout as required
• Assist in Sample Reception as required
• Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality
• Observe established safety regulations and comply with all ALS health and safety policies and procedures
• Other duties as assigned

Benefits

• An estimated hourly pay of $23.23 CAD at the time of posting.
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED