Project Manager Agile Coach

New Wave People•Manhattan, NY

About The Position

The Agile Coach is responsible for coaching, mentoring, and guiding product teams, leaders, and stakeholders through Agile adoption and transformation initiatives. The role supports large-scale Agile transformation in large, complex environments by promoting Agile principles, fostering cross-functional collaboration, and driving continuous improvement. The Agile Coach partners with teams to improve delivery practices, align outcomes with business objectives, and enhance operational excellence. The position operates in a consultative capacity without direct managerial responsibilities. It focuses on influencing teams, enabling cultural change, and supporting enterprise-wide Agile maturity in alignment with the broader MTA-IT strategy. The role is local and has a Monday–Friday schedule totaling 37.5 hours per week, with an unpaid lunch break. Holiday work, overtime, and travel are not required; parking is not provided.

Requirements

  • Bachelor's or master's degree in computer science, Information Technology, Engineering, or a related field.
  • Minimum 5 years of software development experience.
  • At least 8 years of Agile coaching experience.
  • Proven experience coaching Agile product transformations in large, complex environments.
  • Demonstrated hands-on experience leading enterprise-wide Agile transformation initiatives.
  • Strong background in change management, organizational design, and driving cultural transformation at scale.
  • Certified Agile Coach (ICP-ACC, ICP-ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent credentials.
  • Proper footwear is required to perform tasks safely.

Responsibilities

  • Coach teams on Agile frameworks such as Scrum and Kanban.
  • Mentor and guide product teams, leaders, and stakeholders through Agile adoption and transformation initiatives.
  • Facilitate training sessions and workshops.
  • Implement Agile best practices and tools.
  • Use metrics to inform decision-making and improve performance.
  • Promote Agile principles and foster cross-functional collaboration.
  • Drive continuous improvement and support teams in enhancing delivery practices.
  • Align team outcomes with business objectives and improve operational excellence.
  • Lead or support enterprise-wide Agile transformation initiatives and enable cultural change.
  • Support enterprise-wide Agile maturity in alignment with the broader MTA-IT strategy.
  • Perform other reasonably related duties as required.
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