Project Manager 3

Novalink Solutions LLC•Lansing, MI

21h

About The Position

The scrum master position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Michigan Department of Health and Human Services (MDHHS). The resource will act as the scrum master for the Michigan Department of Health and Human Services Accounts Receivable and Collections (MDHHS ARC) Project with duties including coaching the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization.

Requirements

7+ years of experience serving as a Scrum Master in Agile software development environments
Proven experience supporting complex, enterprise-level financial or debt management software solutions
Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar)
Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices
Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting
Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives
Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations)
Hands-on experience using Azure DevOps Agile lifecycle management tools
Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization
Experience supporting teams working with integration-heavy, API-driven, or data-centric systems
Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements)
Excellent communication, facilitation, conflict resolution, and stakeholder management skills
Ability to lead multiple Agile teams or a large, scaled program context
Experience working in fast-paced, cloud-first environments (Azure, AWS, or GCP)
Clear and concise written and verbal communication is crucial to success and productivity in this role
The individual working in this position will be working in a cross-departmental environment
The ideal candidate should have an extremely strong Project Manager background with leading teams and negotiating with various Stakeholders and department heads

Nice To Haves

SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification
Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms
Understanding of user-centered design, accessibility standards, and customer journey mapping
Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation
Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams
Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs

Responsibilities

Coaching the team on scrum practices
Facilitating scrum ceremonies
Removing impediments to progress
Protecting the team from external distractions
Fostering collaboration and continuous improvement within the team and organization
Facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives
Removing impediments, negotiating dependencies, and collaborating across cross-functional teams (engineering, QA, product, architecture, compliance, and operations)
Coaching Product Owners in backlog refinement, story decomposition, estimation, and value prioritization
Supporting teams working with integration-heavy, API-driven, or data-centric systems
Leading multiple Agile teams or a large, scaled program context
Facilitating technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams
Contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs
Driving transparency, predictability, and continuous delivery
Facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates
Maintaining a positive, motivating influence within high-pressure or sensitive delivery timelines