Project Management Analyst

Heritage Werks, Inc.•Duluth, GA

1d•Hybrid

About The Position

As a Project Management Analyst, you'll support the Project Management Office (PMO) by ensuring the integrity of project data, governance, operational reporting, and enterprise work management processes across Heritage Werks. Working closely with the Director of Program Management, you'll help maintain project management standards, audit project health, support Wrike administration, and provide leadership with accurate operational reporting and insights. You'll also collaborate with Project Managers and department leaders to improve consistency, visibility, and operational efficiency across the organization. This role is perfect for someone who enjoys working with data, identifying opportunities for improvement, building scalable processes, and helping teams operate more efficiently.

Requirements

1–3 years of experience in Project Management, Operations, Business Analysis, PMO, or a related field.
Bachelor's degree preferred.
Internship or entry-level project management experience will be considered.
Experience using work management software such as Wrike, Smartsheet, Monday.com, Asana, ClickUp, or Jira.
Experience building reports or dashboards.
Familiarity with project management methodologies.
Strong analytical and problem-solving skills.
Exceptional attention to detail.
Highly organized and process-oriented.
Comfortable working with large amounts of data.
Excellent written and verbal communication skills.
Strong Microsoft Excel skills.
Ability to learn new technology quickly.
Self-motivated with a continuous improvement mindset.
Ability to prioritize multiple assignments in a fast-paced environment.
Strong interpersonal skills and ability to work cross-functionally.
Accountability – Takes ownership of assigned responsibilities and ensures project data, reporting, and governance activities are completed accurately and on time.
Adaptability – Learns new systems and technologies quickly while supporting evolving Project Management Office processes and initiatives.
Attention to Detail – Maintains a high level of accuracy when reviewing project data, documentation, governance requirements, and reporting.
Focus on Quality – Ensures project standards, reporting integrity, and data quality are consistently maintained.
Initiative – Proactively identifies opportunities for process improvements, workflow enhancements, and operational efficiencies.
Learning Ability – Quickly acquires new knowledge, tools, and methodologies to support the organization's evolving business needs.
Planning and Organizing – Effectively manages multiple priorities, deadlines, and projects while maintaining organization and consistency.
Problem Analysis – Analyzes project data, identifies trends and issues, and recommends practical solutions to improve project performance.
Verbal Expression – Communicates effectively with Project Managers, leadership, and cross-functional teams to support collaboration and project success.
Written Expression – Produces clear, accurate documentation, reports, process guides, and other written communications.

Responsibilities

Ensure projects adhere to Heritage Werks project management standards and best practices.
Perform governance audits to validate project setup, budgets, schedules, documentation, and task completion.
Identify project compliance gaps and partner with Project Managers to resolve them.
Maintain Project Management documentation, templates, and standard operating procedures.
Support onboarding and ongoing reinforcement of PM methodologies.
Develop and maintain operational dashboards and reports for Project Management leadership.
Monitor project health, capacity, utilization, and portfolio metrics.
Analyze project trends and identify operational risks.
Support monthly and quarterly business reporting.
Provide ad hoc analysis to support strategic decision-making.
Support administration of Wrike, including templates, request forms, custom fields, dashboards, workflows, and automations.
Testing new workflows and system enhancements before deployment.
Maintaining user documentation and process guides.
Supporting users with project setup and work management processes.
Ensure project, resource, and financial data remain accurate and complete.
Monitor data quality and resolve inconsistencies.
Perform routine audits of project information.
Maintain reporting integrity across the Project Management Office.
Support leadership with accurate operational reporting.
Identify opportunities to improve operational efficiency.
Recommend workflow improvements and automation opportunities.
Assist with implementation of new Project Management Office initiatives.
Support continuous improvement across project delivery processes.