Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Reviews status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients. Role includes support implementation of req’d training, modification when needed, feedback to instructors, plan ahead for new niche training and tracking, (for engineers, technicians, and designers), strengthening onboarding (new hires and transfers), knowledge sharing, engagement, human skills training, and new media literacy initiatives (podcasts, virtual learning sessions, etc.). In addition employee will serve dual roles (e.g., technical training lead and knowledge sharing) to minimize silos and gain efficiencies/correlation b/w activities. Must possess strong documentation skills and adherence to company processes, procedures, and standardizations. Members of this team will also expand ET&Ds current onboarding and retention initiatives and communication hub across 4,000+ employees. Additionally, the ideal candidate will be able to support special projects (both short and/or long term) that include, but are not limited to coordinating key business units and functions across the division to assist w/ the migration and/or upgrade of internal Networks. These are strategic positions that will define our purpose, connect employees to the bigger picture (e.g., mission, process improvement, and meeting milestones), grow our bench strength, reduce overall attrition w/in the division, and ensure compliance of our Networks.
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Job Type
Full-time
Career Level
Mid Level