Overall responsibility for delivering assigned project based on agreed targets and objects, on time and on budget. Responsible for actively participating in change management activities and promoting key aspects of the project’s vision to all business constituents. Responsible for day-to-day management and execution of end-to-end project(s) deliverables in accordance with identified operating model to ensure quality and consistency. Determines and documents guidelines and/or process flows related to data management. Collaborates with client and/or vendor to secure resources necessary to complete project(s). Establishes and manages the project scope and milestones ensuring adherence to timeline, cost, and delivery. Provides/manages documentation oversight for assigned project(s) including development of policies, procedures, and training documentation, as necessary. Documents and analyzes project activities in a way that the process is continually improving. Proactively engages stakeholders in project development. Creates a sense of belonging and ownership among team members. Capacity to embrace change and quickly adapt to new situations, changes in direction and altering priorities related to project. Provides periodic reporting of progress status to key stakeholders. Exhibits strong interpersonal, communication and diplomacy skills. Actively listens and responds constructively to stakeholders and/or team member’s ideas or concerns regarding project. Maintains confidentiality related to project(s), as applicable. Stays up to date on best practices and trends in the employee experience field. Identifies opportunities to improve employee experiences through surveys or focus groups. Complies with Dallas College policies/procedures as well as applicable local, state, and federal rules and regulations. Completes required Dallas College Professional Development training hours per academic year. Provides excellent customer service. Performs other job duties and responsibilities as required. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree