Project Lead- Brokered Business

AAA-The Auto Club Group•FL-ACG Florida AOB, FL

7d•$80,000 - $85,000•Hybrid

About The Position

Coordinate and execute end-to-end Brokered Business projects, meetings, and requests for information and assistance. Responsible for developing project execution strategy, creating and monitoring project plans and schedules, identifying resources for project execution, leading project teams, organizing and participating in project meetings, and ensuring that project deadlines are met in a timely manner. Lead and manage large-scale, org-wide projects through planning, development, launch, stabilization and close. Manage multiple concurrent projects and/or projects with multiple work streams that require inputs from cross-functional stakeholders. Manage and escalate project risks and issues as appropriate and establish success metrics for projects and ensure performance is tracked and measured. Implement approved actions and workarounds required to mitigate project risk events to minimize the impact of the risks on the project. Investigate ways to improve or streamline existing processes. Develop metrics to measure project effectiveness. Create and run reports to provide information regarding performance and issue identification. Conduct cost-benefit analysis. Measure the outcomes and outputs of projects and process improvement endeavors and leverage quantitative results to inform direction of the business. Support the creation of quarterly business reviews that can accurately capture and report operational performance. Consistently update process documentation and workflows.

Requirements

Bachelor's degree or college coursework in Business Administration or related field or equivalent business experience
Utilizing desktop computing skills, including use of one or more word-processing, spreadsheet (e.g., Microsoft Excel) and presentation graphics (e.g., Microsoft PowerPoint, Prezi) software programs
Conducting reviews to identify process improvement opportunities
Conducting risk assessments and root cause analysis
Evaluating effectiveness and efficiency of systems and business strategies
Conducting cost/benefit analysis
Analyzing performance problems
Designing, implementing and evaluating performance interventions
Developing, analyzing and implementing improvements in processes and procedures
Project planning and management
Budget preparation, analysis and maintenance
Preparing and presenting information to management
Knowledge of Project planning and management processes and techniques
Knowledge of Techniques for monitoring goal achievement
Knowledge of Process improvement techniques
Knowledge of Insurance operations competencies
Ability to demonstrate strong written and verbal communication skills with attention to detail
Skilled in preparation of clear, concise and complete analysis, proposals, reports and other written materials
Ability to contribute a high level of expertise in content knowledge
Ability to set priorities and to respond to changing demands from multiple sources
Ability to work effectively in an environment where compliance with processes and procedures is a priority
Ability to maintain confidentially of sensitive information
Ability to multi-task, work under pressure and adapt to change
Ability to acquire new knowledge and learn new skills
Ability to analyze administrative and technical issues and make appropriate recommendations for action

Responsibilities

Coordinate and execute end-to-end Brokered Business projects, meetings, and requests for information and assistance.
Develop project execution strategy.
Create and monitor project plans and schedules.
Identify resources for project execution.
Lead project teams.
Organize and participate in project meetings.
Ensure that project deadlines are met in a timely manner.
Lead and manage large-scale, org-wide projects through planning, development, launch, stabilization and close.
Manage multiple concurrent projects and/or projects with multiple work streams that require inputs from cross-functional stakeholders.
Manage and escalate project risks and issues as appropriate.
Establish success metrics for projects and ensure performance is tracked and measured.
Implement approved actions and workarounds required to mitigate project risk events to minimize the impact of the risks on the project.
Investigate ways to improve or streamline existing processes.
Develop metrics to measure project effectiveness.
Create and run reports to provide information regarding performance and issue identification.
Conduct cost-benefit analysis.
Measure the outcomes and outputs of projects and process improvement endeavors and leverage quantitative results to inform direction of the business.
Support the creation of quarterly business reviews that can accurately capture and report operational performance.
Consistently update process documentation and workflows.

Benefits

PTO, paid sick leave
Medical plans with multiple coverage options, including HSA eligibility
Prescription drug coverage
Dental and vision benefits
Employee Assistance Program (confidential support services)
Company-paid basic life insurance
Optional supplemental life insurance and dependent coverage
Short-term and long-term disability coverage
Critical illness, accident, and pet insurance options
401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month
Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules
Paid leave programs, including parental, bereavement, jury duty, and military leave
Tuition assistance (up to $5,250 annually; 80% covered by ACG)
Professional certification support with 100% reimbursement for eligible programs
Opportunities for career development and advancement
Complimentary AAA membership with roadside assistance and travel discounts
Adoption assistance program