Project Implementation & Continuous Improvement Lead - (13347)

InGenesis • San Antonio, TX

11d • Remote

About The Position

InGenesis is currently seeking a Project Implementation & Continuous Improvement Lead to join our team. In this role, you will play a critical role in driving operational excellence and strategic project execution with the healthcare staffing industry. This role ensures the successful rollout of client-facing and internal initiatives, while continuously improving processes that support workforce development, credentialing, compliance and service delivery. The ideal candidate brings a blend of strong project management skills, process improvement expertise and a deep understanding of healthcare staffing operations. This is a fully remote position. This position is dependent on contract award.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, or related field.
• 5+ years of experience in project implementation or process improvement, preferably in staffing or operations.
• Strong understanding of staffing workflows, including recruiting, credentialing, scheduling, and operations.
• Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
• Ability to work independently, manage time effectively, and meet deadlines in a fully remote environment.
• Strong written and verbal communication skills using phone, email, and virtual collaboration tools.
• Detailed-oriented and reliable, with a commitment to accuracy, confidentiality, and quality standards.

Nice To Haves

• Lean Six Sigma Green Belt or higher certification
• Experience with staffing platforms (e.g. VMS, ATS, Scheduling systems)
• Familiarity with regulatory requirements (e.g. Joint Commission, CMS, state licensure)
• Project management or other comparable certifications

Responsibilities

• Lead cross-functional implementation project for new client programs, technology rollouts, and operations enhancements.
• Manage end-to-end project implementation efforts, ensuring alignment with organizational goals and timelines.
• Partner with all departments to ensure seamless onboarding and service delivery.
• Identify inefficiencies in staffing, operational, and departmental workflows and develop solutions using Lean, Six Sigma, or similar methodologies.
• Facilitate process mapping and Kaizen sessions to drive innovation and standardization.
• Monitor project milestones, risks, and KPIs; provide regular updates to leadership and stakeholders.
• Support change management efforts to ensure adoption of new processes and technologies.
• Maintain documentation of projects, workflows, SOPs, processes and improvement initiatives.
• Perform other duties as assigned to support departmental and organizational goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level