Project File Coordinator

Servpro•Cincinnati, OH

17h•$17 - $19

About The Position

Join a detail-driven, fast-paced environment where your organization, communication, and customer service skills support our mission: making it “Like it never even happened.” We’re seeking a motivated Project File Coordinator to serve as a liaison for customers, manage project documentation, and support project teams from start to finish.

Requirements

At least 1 year of customer service and/or office-related experience
Strong organizational skills with the ability to multitask and maintain attention to detail
Proficiency in relevant computer applications
Ability to pass a background check (as allowed by law)
High school diploma or GED preferred

Responsibilities

Serve as the primary liaison with customers and project stakeholders
Manage daily project oversight, including monitoring status, audits, and work-in-progress
Create preliminary estimates using estimating software
Review, validate, and organize job site documentation to ensure accuracy
Work closely with Project Managers to maintain thorough project files from beginning to end
Collaborate with other departments as needed to support project flow
Other duties as assigned
Maintain clear, professional written and verbal communication with customers and teammates
Support a positive customer experience by providing timely updates and accurate information