Project Estimator

PuroClean Certified Restoration Specialist of Auburn•Auburn, MA

45d•$50,000 - $60,000

About The Position

PuroClean is a provider of emergency property restoration services, helping families and businesses recover from property damage caused by water, fire, mold, biohazards, and other conditions. The company describes its culture as based on servant leadership and professional and spiritual growth through serving customers, communities, and one another. The Project Estimator evaluates, estimates, and secures restoration projects. The role scopes water, fire, mold, and biohazard projects to determine the extent of damage and the mitigation required; prepares accurate, detailed proposals; sells the project and obtains a signed customer contract; and addresses customer needs and concerns. The Estimator manages production crews and job assignments as assigned, follows PuroClean production guidelines, and coordinates with project managers and administration to ensure work is accurate and timely. The role emphasizes delivering a high level of customer service, especially during difficult circumstances.

Requirements

Experience in water, fire, mold, and biohazard mitigation and cleanup.
Understanding of project estimating and scoping.
Understanding of safety guidelines and ability to assess risk.
Attention to detail, with strong communication and documentation skills.
Ability to coordinate effectively with project managers, production teams, and administration.
Strength in team building and establishing lasting relationships with clients and teammates.

Responsibilities

Manage customer satisfaction and represent the PuroClean brand.
Oversee production processes and address customers’ needs.
Identify areas for improvement and manage relationships with centers of influence.
Manage production, pricing schedules, estimate details, and coordination with the GM/Owner.
Leave jobsites orderly and follow uniform and policy guidelines.
Communicate and manage customer concerns effectively with the GM/Owner.
Maintain products and equipment to the highest cleanliness standards.
Ensure clear communication with office staff, the immediate supervisor, and fellow technicians.
Manage production crews and job assignments as assigned, following PuroClean production guidelines.
Evaluate, estimate, and secure restoration projects, including scoping damage and determining mitigation needs.
Prepare accurate, detailed proposals, sell projects, and obtain customers’ commitment through signed contracts.
Coordinate with project managers and administration to ensure work is completed accurately and on time.