IT Project Engineer

Atlas Technica•New York, NY

13h•Hybrid

About The Position

Project Engineer is a technical, detail-oriented, client-facing role responsible for onboarding new clients into Atlas Technica’s support model. You will implement secure, reliable, and supportable solutions that align with Atlas Technica standards, industry best practices, and the regulatory expectations of the alternative investment space. In this role, you will support onboarding projects end to end, act as an escalation point for Junior Project Engineers, and ensure implementations and documentation can withstand investor due diligence reviews, audits, and compliance assessments. You will partner closely with Senior Project Engineers, Project Managers, and Support, as well as Network and Cloud teams, to deliver predictable, well-controlled onboarding outcomes.

Requirements

3 to 7 years of professional IT experience in roles such as Desktop Support, Systems Engineering, or Systems Administration.
Experience in an MSP or multi-tenant environment, ideally supporting regulated industries such as financial services, asset management, or healthcare.
Hands-on project and implementation experience, including serving as a primary engineer or key contributor on onboarding or migration projects.
Strong end-user and desktop support background, including: Microsoft Windows desktops, Microsoft Office and Microsoft 365 applications, and Desktop and mobile device deployment and troubleshooting.
Cloud platform experience, including: Microsoft 365 administration, Entra ID, Intune, Conditional Access, and modern security baselines.
Familiarity with common SaaS platforms used in modern office environments.
Networking and security experience implementing and supporting enterprise networking equipment such as Palo Alto or Cisco firewalls, switches, and wireless platforms (Meraki, Ubiquiti).
Strong systems administration knowledge, including Windows Server, Active Directory, Group Policy, DNS, and email flow.
Experience implementing or refactoring environments to be cloud-first, secure by default, and aligned with documented standards.
Demonstrated ability to deliver project work within defined scope, timelines, and quality expectations.
Strong written and verbal communication skills, with the ability to explain technical topics to non-technical stakeholders.
Strong documentation habits and attention to detail, with comfort operating under strict quality and change control requirements.

Nice To Haves

Demonstrated intelligence, composure under pressure, and strong organizational skills.
Comfort working with clients subject to regulatory and investor scrutiny.
Calm, professional, and client-focused, with strong white-glove service instincts.
Experience delivering onboarding projects end to end or acting as the primary implementation engineer.
Familiarity with structured discovery, Technical Project Plans, quality control processes, and RACI-driven execution models.
Interest in automation and scripting, such as PowerShell, to improve consistency and reduce manual effort.
Experience with MSP toolsets such as ConnectWise, NinjaOne, SkyKick, or similar platforms.
Experience with email security, backup tooling, SIEM platforms, or SSO/IDP integrations.
Understanding of security and compliance expectations for alternative investment managers, including: Strong MFA and Conditional Access controls, Least privilege and role-based access, Logging and auditability of administrative actions, and Well-documented exceptions and approvals.
Relevant Microsoft or security/network certifications such as MS-102, MS-700, MS-203, AZ-900, Network+, or vendor-specific certifications (e.g., PCNSA).

Responsibilities

Implement secure, compliant client environments using industry standards and best practices appropriate for regulated financial and alternative investment firms, under the guidance of Senior Project Engineers and the Project Engineering Manager.
Support onboarding projects from discovery through cutover and handoff to Support; serve as the primary implementation engineer on projects led by a Senior Project Engineer.
Contribute to Technical Project Plans in partnership with Senior Project Engineers and Project Managers by translating discovery findings into detailed tasks, effort estimates, and risk and mitigation considerations, including access controls, logging, data protection, and change management.
Execute cloud and infrastructure builds, including: Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Conditional Access), Entra ID (Azure AD), Windows Server, Active Directory, Group Policy, File and email migrations from legacy or on-premises environments, and Network and security components such as firewalls, switches, and wireless access points.
Perform and document cloud and infrastructure assessments, producing clear, prioritized recommendations aligned with client risk appetite, regulatory expectations, and industry best practices.
Follow and help refine documented onboarding, discovery, and quality control processes to ensure consistency, traceability, and audit readiness.
Serve as a technical escalation point for Junior Project Engineers and interns during onboarding projects, escalating complex issues as appropriate.
Collaborate closely with Project Managers to provide clear, timely updates on progress, risks, dependencies, and next steps to internal stakeholders and client leadership.
Produce and maintain high-quality technical documentation, including runbooks, configuration guides, and diagrams, suitable for audits, security reviews, and investor DDQs.
Contribute to continuous improvement by identifying opportunities for automation, standardization, and process refinement, and by feeding lessons learned back into onboarding standards and workflows.