Project Engineer II (International)

Intelligent Technical Solutions • International Falls, MN

1d • Remote

About The Position

The Project Engineer II plans, implements, and delivers technology solutions that meet client requirements while ensuring high-quality project execution. The role independently manages infrastructure and Microsoft security-focused projects, collaborates with internal teams and clients, and creates accurate project documentation to support long-term operational success.

The position calls for hands-on expertise with Microsoft cloud, endpoint management, security, and infrastructure technologies. The engineer implements solutions intended to improve clients’ security posture, compliance, and operational efficiency, and works proactively to resolve problems in a consulting or managed services environment.

The role is evaluated on billable utilization, project delivery, documentation quality, client satisfaction, and timely and accurate timesheet submission. The employee must work full-time, 40 hours per week, from 8:00 AM to 5:00 PM PST, Monday through Friday, and provide a home-office setup that meets the stated computer, internet, audio, mobile device, webcam, second-monitor, and (for desktop users) UPS requirements.

Requirements

• 3–5 years of experience implementing and supporting IT infrastructure and Microsoft technology projects.
• Experience working with distributed or remote teams.
• Hands-on experience deploying, configuring, and troubleshooting Microsoft cloud, security, endpoint, and infrastructure technologies.
• Experience implementing Microsoft security solutions such as Microsoft Defender, Sentinel, Purview, or Intune.
• Ability to work in a fast-paced consulting or project-based environment.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills; excellent command of English.
• Strong customer service and stakeholder management skills.
• Hands-on implementation experience in at least two of the listed technical areas, including Microsoft Security & Compliance technologies.
• Able to work full-time, 40 hours per week, 8:00 AM to 5:00 PM PST, Monday through Friday.
• Able to pass online behavior and cognitive assessments.
• Provide a home office with a working computer meeting the listed operating system and processor specifications, stable internet with at least 25 Mbps download and upload, a noise-canceling headset, a smartphone capable of installing Microsoft Authenticator, an HD webcam, a second monitor, and a UPS if using a desktop.
• A very strong cultural fit with ITS core values, which will be discussed during the interview.

Nice To Haves

• Experience working for a Managed Service Provider (MSP).
• Experience using PSA platforms such as ConnectWise.
• Experience using RMM platforms such as ConnectWise Automate or Kaseya.
• Experience supporting multiple client environments.
• Experience delivering Microsoft security and compliance projects for clients.
• Preferred certifications: Microsoft Certified: Azure Administrator Associate (AZ-104); Microsoft 365 Administrator (MS-102); Microsoft Certified: Endpoint Administrator Associate (MD-102); Microsoft Security Operations Analyst Associate (SC-200); Microsoft Information Protection Administrator Associate (SC-400); Microsoft Cybersecurity Architect Expert (SC-100); CCNA; Fortinet NSE 4 or equivalent; SonicWall CSSA or equivalent; VMware VCTA or VCP; Microsoft Intune or Endpoint Management certifications.
• Preferably hold at least two of CompTIA A+, CompTIA Network+, CompTIA Security+, and 3cx Basic Certified Engineer.
• Able to provide NBI Clearance for applicants in the Philippines.

Responsibilities

• Lead implementation of client technology projects while meeting project scope, quality standards, and delivery timelines.
• Configure, deploy, and troubleshoot Microsoft cloud, security, endpoint management, and infrastructure technologies, including Microsoft 365, Azure, Intune, Defender, Sentinel, and Purview.
• Implement and configure Microsoft security and compliance solutions, including endpoint protection, threat detection, security monitoring, identity security, and data governance.
• Collaborate with project managers, engineers, and clients throughout project planning, implementation, troubleshooting, and handoff.
• Assist with security-focused initiatives, including Microsoft security tool deployments, configuration changes, policy implementation, and security improvements.
• Produce accurate implementation notes, as-built documentation, knowledge base articles, and client-facing technical documentation.
• Identify process improvements and recommend updates to standard operating procedures and knowledge base documentation.
• Proactively identify technical risks, security gaps, and implementation issues, and recommend appropriate solutions.
• Provide technical guidance during project execution and share knowledge with peers.
• Ensure completed solutions meet client expectations and support long-term operational stability and security.

Benefits

• Comprehensive health plans / HMO for employee and dependents.
• Life insurance.
• Flexible benefit reimbursement for dental, vision, mental health, wellness, and government contributions.
• Paid time off starting at 15 days per year.
• Maternity and paternity leave.
• Paid US holidays.
• Night shift bonus.
• Salary advancement/loan.
• Health and wellness program.
• Company-paid training and certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed