About The Position

Clinisys is an AI-first organization that provides intelligent diagnostic informatics solutions. We build AI-enabled, cloud-based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. Our solutions help laboratories operate more effectively, generate insights, and support healthier communities. We operate in over 30 countries and expect all colleagues to work confidently with AI-enabled tools and adapt to evolving technologies. Clinisys has a strong reputation for deploying complex diagnostic networks and is the only provider to deliver end-to-end solutions across all disciplines at scale. Our laboratory information systems are used in various areas including haematology, bacteriology, clinical chemistry, serology, immunology, toxicology, microbiology, epidemiology, virology, pathology, genetics, blood transfusion, clinical trials, and veterinary medicine. With products like GLIMS, Genetic module, DaVinci, and CyberLab, Clinisys offers leading solutions in Europe.

Requirements

  • Bachelor Degree or equivalent experience.
  • Alternatively IT Technical training and experience in medical laboratory processes.
  • Experience in the implementation of laboratory information systems.
  • Experience with laboratory processes and organisation.
  • Experience in the field of Genetics
  • Knowledge of common IT applications
  • Laboratory Information Systems (LIS) or Laboratory Information Management Systems (LIMS).
  • Healthcare communication standards such as HL7, ASTM, IHE …
  • Operating systems, networking, virtualization.
  • Fluent in German and one second language (English, French or Dutch)
  • Strong motivational skills
  • Can deliver the tasks in difficult circumstances.
  • High level of commitment and ability to take action when necessary.
  • Inventive and solution oriented, hands on and can do attitude.
  • Punctual and quality minded.
  • Good communication skills: presentation, pedagogic and demonstration competencies.
  • Ability to work both independently as in a team

Responsibilities

  • Provide Implementation Services to our customers using Clinisys solutions.
  • Deliver multiple tasks such as Business analysis, data architecture and Gap Fit Workshops, Configuration, unit testing and validation support.
  • Work with the project manager (in the case of a project), or with the customer services manager, and follow his guidance and planning.
  • Make proposals and identify technical risks, which you communicate to the project manager.
  • Prepare your actions, as well as relevant documents, if applicable.
  • Ensure that your work is properly and promptly documented in MIA. This applies to aftersales tasks as well as to projects.
  • This also includes the timely recording of your working hours.
  • Deliver the project tasks assigned to you according to the project plan and budget to the satisfaction of our customers.
  • Take full responsibility for all functional and/or technical aspects of the tasks assigned to you.
  • Keep the project manager constantly informed (directly in context) about the status of the tasks assigned to you.
  • Demonstrate flexibility and undertake business trips to our clients to support them on-site with project implementation.
  • Manage and implement small projects or sub-projects.
  • Carry out customer training.
  • Internal and external interface between e.g. customer and development department.
  • Organisation and implementation of handovers (internal and external) in the context of project implementation.
  • Carrying out update and upgrade projects.
  • Supporting the support department as needed, coordinating with the Customer Services Manager.
  • Supporting the sales department in the preparation of quotations under the coordination of the Customer Services Manager or a project manager.

Benefits

  • Onboarding activities, including identity verification, completion of necessary documentation, receiving IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.
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