Project Director

Allied Universal • San Francisco, CA

3d • $210,000 - $220,000 • Onsite

About The Position

Allied Universal® is hiring a Project Director. The Project Director will ensure compliance and that the expectations of high-profile Florida Government customers are met. The Project Director will evaluate service agreements to determine if there are potentials for expansion of existing services, ensure maximum effectiveness of the services being provided, and will be involved in plan design and existing plan enhancements. The Project Director provides general management to security supervisors, supports their activities, is involved in employee training, documentation, discipline, and termination, and provides positive reinforcement to their employees.

Requirements

• Must possess, or be able to obtain, a Florida Class MB Security Agency Manager's license
• Bachelor's degree in Business Administration, Criminal Justice, or a related field OR Administration, Criminal Justice, or a related field with a minimum of five (5) years of general management experience OR High school diploma or equivalent with a minimum of seven (7) years of general management experience
• Minimum of three (3) years of experience developing and implementing training and development materials and programs
• Minimum of two (2) years security experience
• Able to successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Proven track record of excellence in customer service and financial management
• Superior, world-class interpersonal and communication skills as well as solid writing skills
• Dedication to high-quality customer service delivery and integrity through proven client and customer relationships
• Proficient in web-based applications, computer systems and programs (Microsoft Word, Excel, and PowerPoint), to effectively edit and create reports, database entries, and presentation materials
• Highly effective leader with the ability to build strong relationships internally with all levels of the organization and manage under difficult service delivery timeframes
• Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement
• Maintain confidentiality of all information and data
• Ability to work in a team-oriented management environment while focused on results
• Professional, articulate, and able to use good independent judgment and discretion
• Must have proven ability to maintain correspondence, discussions, and materials in strictest confidence
• Outstanding oral and written communication skills required
• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player

Nice To Haves

• Participate in industry specific professional organizations such as ASIS
• Five (5) or more years of contract or proprietary security services, law enforcement, and/or military experience

Responsibilities

• Primary contact for a high-profile customer; monitor customer’s vendor portals for opportunities, rebids, and compliance; engage appropriate stakeholders at all levels within Allied Universal to ensure prompt and professional response to all client needs
• Monitor Purchase Orders and payments and will work with customer and Internal stakeholders to ensure prompt payment to Allied Universal for services rendered
• Coordinate annual price and pay increases for all client customers using the contract platform
• Function as an Operations and Logistics chief for the Florida Region Emergency Operations Center (EOC) anytime the Regional President activates the EOC for a Disaster Response effort
• Provide clients with timely, appropriate communication to make sure that their needs are being met; regularly meet with clients to review services provided and actively seek ways of increasing service; offer assistance to clients to meet their changing needs and schedules; troubleshoot to identify and divert any potential problems; assure renewal of contract
• Develop and implement new service programs
• Lead all contract renewal, rebid, and rate increase initiatives
• Coordinate with security supervisors to assist them in their management of daily operations; offer suggestions for employee recognition, disciplinary action, or termination
• Assess the need for additional training of employees and communicate the market to the appropriate Market Training Manager; provide specific training for supervisors requesting training updates for employees under their supervision
• Tour operation on a regular and consistent basis; remain accessible to clients, supervisors, and employees
• Responsible for the management of budgets and forecasts
• Assist corporate security and site services in operations budget tracking
• Create and maintain purchase requisitions
• Prepare monthly finance reports, accruals, and re-classes
• Responsible for weekly payroll (includes timesheets, billing, and invoicing)
• Resolve accounting issues with vendors and internal departments
• Selection of supervisory candidates and selection of personnel to assume increased responsibility
• Interpret contract provisions to define performance requirements
• Provide direction and instruction to subordinates regarding the performance of their duties
• Design and implement changes to physical security surveys and post-orders
• Implementing methods of reducing overtime
• Identify cost-saving opportunities for the clients
• Provide insight to cross-training officers to make them more versatile
• Interface with client management to discuss security/fire services provided, identify problem areas, provides expert recommendations for security solutions, and take corrective action
• Conduct required/dedicated site assessments to ensure compliance and provides recommendation on operations, policy, and technology applications to management
• Develop/maintain/coordinate effective communications with outside emergency agencies
• Inspect and evaluate risks and ensure adequate coverage for client sites (this includes compliance with post orders and associated regulations)
• Must be able to work overtime as needed.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED