DWFS - Project Director

Equus•Tulsa, OK

2h•$80,000 - $90,000

About The Position

The Project Director provides executive leadership and operational oversight for workforce center operations, ensuring contract compliance, performance attainment, fiscal stewardship, and alignment with Board priorities. The role leads and coaches the Workforce Center team, oversees performance against funding-source requirements and regional goals, and plans and implements a quality management model focused on continuous improvement and customer satisfaction. The Project Director develops and monitors cost-allocated budgets across multiple funding streams with support from the project accountant, ensuring expenditures comply with program regulations, regional protocols, and policy. The role maintains approved cost allocation plans, monitors spending to maximize funds and avoid overages, and ensures compliance with applicable federal, state, and local regulations. The position represents Workforce Centers in local, state, and national forums as requested; works with program managers and staff to review performance and contracts; and builds relationships with the Board, workforce partners, employers, support organizations, economic development groups, and community-based organizations. The role also supports personnel decisions, hiring, coaching, and performance improvement, and applies Extreme Customer Service behaviors in internal and external interactions.

Requirements

Prior experience as a senior staff member in Workforce Development.
Strong business knowledge of fiscal operations and performance measurement.
Experience in training, coaching, and mentoring.
Strong project management, organizational, personnel, problem-solving, and data-analysis skills.
Ability to meet deadlines required by employees and customers.
High-level communication skills and ability to work alone.
Strong technical skills and commitment to continuous improvement.

Responsibilities

Provide executive leadership and operational oversight to ensure contract compliance, performance attainment, fiscal stewardship, and alignment with Board priorities.
Coach and lead the Workforce Center team to meet funding-source requirements and regional performance goals.
Plan and implement a quality management model for continuous improvement and customer satisfaction.
Prepare operational budgets across multiple funding streams and cost allocations with assistance from the project accountant.
Monitor expenditures across funding streams to maximize available funds and prevent overages; maintain approved cost allocation plans for allowable use of funds.
Represent the Workforce Centers in local, state, and national forums as requested.
Meet regularly with program managers and staff to review performance and contracts.
Ensure compliance with applicable federal, state, and local regulations governing workforce development operations.
Establish and maintain positive working relationships with the Board and workforce partners to optimize funding, customer satisfaction, and community relations.
Communicate with the Board, DWFS management, operations staff, community partners, and the public.
Build relationships with community employers, support service organizations, economic development groups, and faith-based and community-based organizations.
Identify relevant best practices for replication where appropriate.
Meet with the workforce systems management group to assess project status and share new directives and procedures.
Fill open positions in a timely manner; hire and promote employees using sound decision-making; evaluate and recommend personnel actions fairly and promptly; and provide timely performance coaching.
Use Extreme Customer Service behaviors in interactions with internal and external customers.