Project Director

FedWriters, Inc.•Washington, DC

10d•Hybrid

About The Position

Join our team as a Project Director and support the Library of Congress by leading a multi-year program of researcher experience assessment and engagement. You will oversee survey design, data collection, and stakeholder analysis across the Library's Capitol Hill campus, ensure the program delivers actionable insights that shape how millions of researchers and the public interact with the nation's largest library. FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment. Position is contingent upon contract award

Requirements

Minimum of three (3) years of demonstrated experience developing and leading survey activity in support of research libraries or cultural institutions
Demonstrated experience participating in overseeing evaluation design, data collection, statistical analysis, and reporting
Ability to manage a team and oversee program requirements and staff

Nice To Haves

Advanced degree (e.g., MLIS, MPA, or related field) in library science, research methods, public administration, or a related discipline
Prior experience conducting researcher/patron experience assessment specifically within a library, archive, or museum setting
Experience presenting findings and recommendations to executive-level government leadership
Familiarity with federal quality/deliverable standards and COR-based contract oversight

Responsibilities

Serve as the single point of accountability for a multi-year researcher engagement and assessment program at a major federal research institution
Lead the design and implementation of qualitative and quantitative research methodologies to evaluate researcher behaviors, perceptions, and experience — both onsite and online
Direct process development, policy/procedure analysis, and risk management activities related to research services delivery
Oversee statistical analysis and reporting, translating findings into clear recommendations for institutional leadership
Manage relationships with the client's Contracting Officer's Representative (COR) and program stakeholders, including regular status meetings and documentation of key decisions
Lead delivery of written reports (preliminary findings, final report, implementation plan) and executive-level presentations
Coordinate project planning, scheduling, and quality control across all research workstreams
Supervise and direct a project team, including managing an Alternate Project Director and supporting staff