Project Delivery Manager - Commercial Product Management

S&P Global•New York, NY

12d•$108,400 - $140,000•Hybrid

About The Position

The Commercial Organization within S&P Global Ratings is transforming the end-to-end lifecycle of lead and opportunity management, contracting, and invoicing across global operations. The Project Delivery Manager will be central to driving this transformational change, leading complex, enterprise-wide initiatives that shape the future of commercial operations. This role involves working with stakeholders across multiple divisions to deliver sustainable, business-critical solutions and directly impacts how S&P Global serves its global clients and manages commercial processes.

Requirements

5 - 7+ years of experience in Project Delivery/ Product Management.
Strong product management skills with demonstrated ability to manage complex enterprise programs.
Solid understanding of highly regulated environments, particularly credit rating agencies and capital markets.
Experience with project management tools and methodologies, including SAFe Agile framework.
Exceptional verbal and written communication skills, with ability to influence and build consensus at all levels.
Proven track record managing change initiatives and leading cross-functional teams through transformation.
Final-stage candidates must attend one in-person interview at your nearest S&P Global Ratings office before offer.
All employees must work from the office at least 2 days/week.

Nice To Haves

Experience in global financial services or technology-led environments.
Prior experience with Commercial Operations, CRM, Contract Lifecycle Management (CLM), or Invoicing systems.
Advanced knowledge of credit rating processes and commercial operations.
Experience coordinating with RTEs, scrum teams, and solution managers in agile organizations.

Responsibilities

Lead end-to-end delivery of complex programs and product initiatives, from discovery through launch and post-release optimization.
Develop and maintain a comprehensive project plan with clear objectives, milestones, deliverables, dependencies, and timelines across multiple scrum teams.
Lead the planning and tracking of cross-functional roadmaps in alignment with product and technology strategies.
Establish project governance, status reporting, risk tracking, and issue resolution mechanisms.
Partner with senior stakeholders across Commercial, Finance, Legal, Product, and Technology to ensure alignment and buy-in.
Provide transparent, timely updates on program status, risks, and dependencies to leadership and cross-functional teams.
Influence and coordinate with dependent teams to ensure delivery of business-critical components (e.g., user guides, training materials).
Operate within the SAFe Agile framework, coordinating with RTEs, scrum teams, and solution managers to ensure agile best practices are followed.
Support ceremonies as needed, including planning, retrospectives, and demos.
Lead the development of a robust change management plan, including establishing KPIs and usage analytics, to support system and process adoption across global teams.
Work with business units to deliver user-focused communication, training, and documentation.
Ensure seamless handoff and integration with ongoing operations and support teams.

Benefits

Health care coverage designed for the mind and body.
Generous time off.
Access to a wealth of resources to grow your career and learn valuable new skills.
Competitive pay.
Retirement planning.
Continuing education program with a company-matched student loan contribution.
Financial wellness programs.
Perks for partners and little ones.
Retail discounts.
Referral incentive awards.