Project Delivery Lead - Digital Port Solutions

Wärtsilä•Vancouver, BC

5d•Onsite

About The Position

The Project Delivery Lead – Digital Port Solutions is a senior delivery professional responsible for leading complex port-digitalisation projects across our global portfolio, including PMIS, Pilotage Dispatch, Port Community System integrations, and mobile applications for marine service providers. This role provides hands-on leadership to Business Analysts, Project Managers (PM), and technical specialists. It ensures robust project governance, customer satisfaction, solution quality, and strong coordination across multi-disciplinary teams. The successful candidate will have a proven track record delivering multiphase digital transformation projects involving significant operational and technical complexity. Experience in port operations—such as harbour master functions, port authority digital initiatives, pilotage, towage, berth planning, or marine operations—is preferred. This position requires the successful candidate to work on-site at our downtown Vancouver office four days per week.

Requirements

10+ years’ experience delivering complex digital projects to external clients, ideally within maritime, port, or similar operational environments.
Proven leadership of Business Analysts and Project Managers.
Strong stakeholder management with executive teams.
Experience managing multi-year, multi-stream delivery programs.
Ability and willingness to travel up to 20% of the time, both domestically and internationally.
Successful applicants must be authorized to work in Canada without sponsorship.
Successful candidates must be able to travel to the United States for business purposes.

Nice To Haves

Hands-on experience in delivering port-related digitalization projects is highly preferred: PMIS, Pilotage or towage digital solutions, Port call or berth planning, Port Community System or marine service digitalisation.
Business Analysis certification (IIBA – CBAP/CCBA/ECBA, PMI-PBA, etc.).
Port-related professional certifications (port operations, harbour management, marine logistics, port-project delivery).
Previous operational or project experience in a port authority, harbour master’s office, pilotage organisation, or marine operations context.
Experience with integration-heavy solutions (TOS/N4, ERP, PCS, GIS).
Strong capability working with global distributed teams.
PMP or equivalent certification.

Responsibilities

Lead end-to-end delivery of Digital Port Solutions (PMIS, Pilotage Dispatch, mobile apps, PCS integrations).
Oversee project planning, execution, monitoring, risk management, schedule tracking, and milestone delivery.
Establish strong governance routines and transparent project reporting.
Drive cross-functional alignment and remove delivery roadblocks.
Provide leadership and coaching to Business Analysts, Project Managers, and technical workstreams.
Strengthen delivery methodology, templates, and internal standards.
Support onboarding, knowledge transfer, and continuous improvement initiatives.
Act as the primary delivery focal point for Harbour Masters, Port IT, Marine Operations, Pilots, and senior port stakeholders.
Build trusted customer relationships and manage expectations within complex environments.
Lead steering committee meetings, requirement clarification sessions, and high-level scope discussions.
Strong understanding of port operational workflows: vessel calls, berth planning, pilotage, towage, marine services, billing, port-call optimisation.
Work closely with architects and SMEs to ensure technical feasibility and alignment.
Supervise and manage delivery margins, cost tracking, invoicing milestones, and change orders.
Ensure compliance with contractual commitments and support commercial clarifications.
Contribute to pre-sales by providing delivery estimates, risk analysis, and resource planning.
Enhance delivery playbooks, templates, and best practices for repeatable execution.
Incorporate learnings from global port projects to improve predictability and quality.