Project Delivery Analyst

Entrega•Troy, MI
•Hybrid

About The Position

The Project Delivery Analyst supports client engagement through the execution and analysis of assigned tasks. This role will utilize their technical experience in system issue resolution, program documentation, and reporting skills to complete all duties. A pivotal part of this role will be operating with efficiency and accuracy to meet project deadlines.

Requirements

  • Ability to work independently as well as in a team environment.
  • Capable of managing multiple tasks and projects simultaneously.
  • Comfortability working under pressure or strict deadlines.
  • Demonstrated ability to solve problems and formulate recommendations.
  • Excellent communication skills.
  • Exceptional attention to detail.
  • Outstanding writing and analytical-thinking skills.
  • Passion for learning and personal growth, specifically when it comes to technology.
  • Possess organizational and prioritization skills.
  • Self-starter with a high degree of integrity and professionalism.
  • Track record of successfully being a part of project teams, and initiatives in a fast-paced, growing organization.

Nice To Haves

  • Experience in the technology professional services industry is preferred.
  • Strategic thinking and demonstrated ability to deliver on client goals.

Responsibilities

  • Work alongside internal and external stakeholders to gather data and metrics related to program performance. Create documentation and business-facing artifacts to support findings.
  • Record and track project issues, challenges, or discrepancies. Documentation of issues within assigned ticketing systems for effective problem resolution or escalation to project delivery team members.
  • Maintain client-facing reporting that drives informed business decisions. Work alongside project delivery team members to distribute internal and external-facing reports as required by client teams.
  • Participate in executing and completing project deliverables to ensure value and quality for clients. Work alongside internal and external stakeholders to understand the process for executing deliverables to ensure client expectations are met leading up to project completion.
  • Perform other tasks and duties as required to support and contribute to the overall success of the organization.

Benefits

  • medical coverage
  • dental coverage
  • vision coverage
  • 401(k)
  • paid time off
  • additional programs that promote health, well-being, and work-life balance
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