Project Coordinator

Apogee Enterprises, Inc. • Wausau, WI

2d

About The Position

Apogee Architectural Metals Apogee Enterprises, Inc. (NASDAQ: APOG), founded in 1949 and headquartered in Minneapolis, MN designs and delivers architectural products and services that enclose and enhance commercial buildings. www.apog.com Apogee Architectural Metals is a segment of Apogee specializing in aluminum framing, windows, storefront, curtainwall, and entrance systems. We provide integrated capabilities, including design, engineering, extrusion, finishing, fabrication and assembly, across North America. Through our brands including Alumicor, EFCO, Linetec, Tubelite, and Wausau, we deliver quality, consistency, and value-added services throughout our portfolio. Position Summary The Client Services Project Coordinator is responsible for managing assigned projects from pre-award through full life cycle, execution of scope commitments, post-award activities, providing timely client service communication both verbal and written to stakeholders and is to follow project specific sold margins and processes.

Requirements

• Associate degree and/or 3+ years related experience.
• Customer service skills.
• Time Management.
• Thorough knowledge of ERP software.
• Microsoft Office Suit (Outlook, Power Point, Word, Excel, Teams) with high emphasis on Excel.
• Good verbal and written communication skills, active listener
• Ability to work independently and as part of a team.
• Communicates information that is accurate, objective, and fact-based.
• Ability to work in both office and manufacturing environments.
• Lift up to 10 lbs.

Nice To Haves

• Experience in managing projects in a manufacturing environment is preferred
• Continuous Improvement (CI) Training is a plus.
• Commercial Construction experience is a plus.
• Resolving client concerns.

Responsibilities

• Customer focused, prioritizing client needs and understanding their preferences, providing a personalized and memorable experience.
• Actively listen, resolving client problems by taking ownership and following up through completion.
• Understand client/project needs and explain requirements/ solutions needed.
• Create meaningful interactions that solve problems, build trust and forge lasting client relationships.
• Provide concise and actionable information to internal and external clients.
• Proactive in reaching out to clients concerning issues i.e. backorders, schedule moves, upcoming approvals.
• Review purchase orders to estimates, ensuring all information is executable and accurate.
• Coordinate and track requests for information (RFI’s) as required to maintain completeness and accuracy of project information.
• Coordinate and track project scope alternates through change orders to ensure material and services provided are billable and collectable.
• Coordinate completion of all Architectural Metals order processing milestones to ensure on time completion of orders.
• Assist manufacturing and shipping as needed.
• Provide verbal or written correspondence of all schedule revisions and back orders to client.
• Maintain order files per established guidelines and naming structures.
• Follow Architectural Metals process and procedures to ensure compliance with established company policies.

Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees