Project Coordinator (SB800 Reconstruction Support) - One Rincon Hill

Action Property Management•San Francisco, CA

1d•Onsite

About The Position

Action is seeking a Project Coordinator (SB800 Reconstruction Support) to join our team. This role will support the successful planning and execution of major capital improvement and reconstruction projects at one of our premier luxury communities, One Rincon Hill, located in San Francisco. The Project Coordinator plays a critical role in providing exceptional hospitality, access control, and support to residents and guests while also serving as an onsite representative of Management during the SB800 Reconstruction and balcony balustrade replacement project. This position requires professionalism, punctuality, strong communication skills and a problem-solving mindset to ensure residents feel informed, supported, and well cared for during construction activities in their home. Reporting to the General Manager, this role will serve as the central point of contact of coordination between the onsite team, third party project managers, consultants, contractors, vendors, and residents ensuring projects stay organized, on schedule and well communicated.

Requirements

High School diploma or equivalent.
Prior experience on reconstruction projects or a background in general construction
Strong interpersonal and communication skills
Ability to stand for extended periods and remain attentive and engaged
Professional demeanor and appearance required
Ability to follow instructions, prioritize tasks, and respond effectively to resident needs
Problem-solving mindset with a focus on service excellence
Understands and is proficient with the Microsoft suite of software such as Outlook, MS Word, Excel, along with BuildingLink / similar software.

Nice To Haves

College degree preferred.

Responsibilities

Greet residents, guests, and vendors warmly and professionally at all times.
Maintain strong, visible presence at assigned locations.
Answer resident inquiries, provide direction, and escalate issues to management as appropriate.
Maintain awareness of daily schedules, activities, and building operations.
Uphold security protocols and monitor access to the property.
Be physically present and available in designated units or common areas during scheduled balcony replacement work as a representative of the Management Company.
Serve as a calm, professional point of contact for residents during construction activities.
Provide basic information to residents regarding the balcony replacement process, timing, and what to expect, directing more complex questions to construction activity to Management promptly.
Assist in maintaining order and minimizing disruptions during contractor access and work windows.
Support Management's efforts to ensure a positive resident experience during the reconstruction phase.
Complete the necessary checklist for each unit entry to ensure all is properly documented.
Work collaboratively with management, engineering, and operations teams.
Demonstrate flexibility to assist with additional duties as needed during the reconstruction project.
Treat all residents, guests, and contractors with respect and professionalism.
Contribute to a welcoming, safe, and supportive environment for the community.